HomeMy WebLinkAboutResolution 2013-124 N.C.S. 8/5/2013 Resolution No. 2013-124 N.C.S.
of the City of Petaluma, California
AMENDING THE CLASSIFICATION AND COMPENSATION PLAN BY
REESTABLISHING THE CLASSIFICATION AND PAY RANGE OF
PUBLIC SAFETY DISPATCH SUPERVISOR AND AUTHORIZING
THE POSITION ALLOCATION OF PUBLIC SAFETY DISPATCH SUPERVISOR
WHEREAS, the City wishes to keep current its Classification and Compensation Plan;
and amendments and or revisions to the Classification and Compensation Plan are effective upon
approval by the City Council; and,
WHEREAS, the City Manager/ Personnel Officer has determined that certain duties and
responsibilities are appropriately allocated to the classification of Public Safety Dispatch
Supervisor (as attached hereto and marked Exhibit A); and,
WHEREAS, the pay range for the classification of Public Safety Dispatch Supervisor as
listed below, is hereby recommended, effective with the adoption of this Resolution.
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Glasstfcatio Tttle PaySRange�Per'Month" 'f
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Public Safety Dispatch Supervisor $5,343.87-$5,616.00-$5,893.33-$6,186.27-$6,501.73
NOW, THEREFORE,BE IT RESOLVED that the City Council of the City of
Petaluma:
1. Approves the amendment to the Classification and Compensation Plan as written
in this Resolution including the amendment in the Competitive Service of the
Personnel System.
2. Takes this action pursuant to Personnel Code 3.04.020 and Personnel Rules and
Regulations (Rule IV- Classification and Rule V —Compensation) and, that the
notice of this action has been properly posted.
3. Authorizes the position allocation of Public Safety Dispatch Supervisor effective
with the adoption of this Resolution.
Under the power and authority conferred upon this Council by the Charter of said City.
REFERENCE: I hereby certify the foregoing Resolution was introduced and adopted by the Appr d as to
Council of the City of Petaluma at a Regular meeting on the 5'"day of August, for t:
2013.by the following vote:
City Attorney
AYES: Vice Mayor Albertson, Barrett Mayor Glass, Ilarris.Healy, Kearney, Miller
NOES: None
ABSENT: None
ABSTAIN: None ILL/ATTEST: el 0 i ki) 2 0IT— a YL_L ��
City Clerk , I Mayor
Resolution No. 2013-124 N.C.S. Page I
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City of Petaluma
o- ,�riy•' CLASS SPECIFICATION
-18543. Date: 08/05/2013
Job Class:
Public Safety Dispatch Supervisor
Summary
Supervise, plan, organize, and oversee the operations and activities of the Public Safety
Communications Center; supervise public safety dispatchers and perform a variety of technical and
specialized work related to public safety communications operations.
Class Characteristics
General direction is provided by the Police Lieutenant; responsibilities include the direct supervision of
dispatch staff.
This position is the first line supervisor responsible for supervising and overseeing the Communications
Center and is responsible for supervising Public Safety Dispatchers. The position is distinguished from
the Police Lieutenant in that the latter has overall responsibility for the management coordination and
direction of the communication center function.
Essential Duties, Skills, and Demands of the Position
The duties, skills, and demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable accommodations may
be made to enable individuals with a disability to perform the essential duties, skills, and demands.
Duties:
Recommend and assist in the implementation of goals and objectives and establish schedules and
methods for activities and operations related to the daily operations and activities of the
Communications Center; implement policies and procedures.
Plan, prioritize, assign, supervise and review the work of staff involved in public safety dispatch functions;
advise the Police Lieutenant of personnel issues.
Evaluate operations and activities of assigned responsibilities and recommend improvements and
modifications; prepare various reports on operations and activities.
Supervise, train, coach, counsel and evaluate assigned personnel; conduct performance evaluations.
Participate in the development and implementation of effective training programs; provide or oversee
the training of new dispatch personnel.
Develop and coordinate work schedules to ensure adequate coverage.
Ensure compliance with applicable laws, rules, policies, and procedures.
Oversee and manage the Communications Center's use of secure and controlled databases, such as
the California Law Enforcement Telecommunications System (CLETS), Criminal Intelligence System and
the Department of Motor Vehicles.
Resolution No. 2013-124 N.C.S. Paget
Oversee and manage the installation, upgrade and maintenance of equipment and software within
the Communications Center.
Serve as the Public Safety Answering Point (PSAP) Coordinator.
Maintain a variety of files logs and reports on Communications Center operations; oversee the
duplication and or retrieval of information.
Review and investigate internal and external complaints and seek resolution or refer to Police
Lieutenant as necessary.
Attend and participate in meetings, trainings and information sessions.
Perform the duties of a Public Safety Dispatcher.
Build and maintain positive working relationships with co-workers, other City employees and the public
using principles of good customer service.
Perform related duties as assigned.
Skills/Abilities:
Supervise, plan, organize, and oversee the operations and activities of the communications center.
Supervise, train, evaluate, mentor and motivate personnel.
Exercise sound and balanced judgment in day-to-day decision making.
Develop and recommend policies and procedures related to assigned operations.
Maintain accurate records and prepare comprehensive reports.
Effectively represent the City in contacts with the public, businesses, community organizations, regional
organizations, and other government entities.
Manage competeing demands and multi-task, oftentimes in stressful situations.
Identify pofentail risk and develop sound solutions.
Communicate effectively both verbally and in writing.
Establish and maintain effective working relationships with those contacted in the course of the work.
Physical Demands and Work Environment:
While performing the duties of this job, the employee is regularly required to sit; use the computer
keyboard and mouse, use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and
taste or smell; stand, walk, and stoop, or crouch. Occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral
vision, depth perception, and ability to adjust focus. The employee will work in an office environment
where the noise level is usually moderate.
Resolution No. 2013-124 N.C.S. Page 3
Qualifications
Knowledge of:
Police communication center operations, functions, methods, procedures and techniques, including
the use of emergency dispatching techniques and criminal information databases, standard broad
casting procedures and regulations, computer-aided dispatch and emergency 911 systems.
Current law enforcement and police patrol practices and procedures and related terminology.
Principles and practices of supervision and training.
Applicable laws, rules, and regulations.
Modern office procedures, practices, and equipment, including computer application and use.
Principles and practices of safety management.
Principles and practices of effective customer service.
Education and Experience:
Any combination equivalent to the education and experience likely to provide the required knowledge
and abilities would be qualifying. A typical way to gain such knowledge and abilities would be:
Education:
Equivalent to graduation from high school. Additional specialized training and or college level
coursework in a related field is highly desirable.
Experience:
Three (3) years of responsible journey level experience in public safety communications dispatching.
One year experience as a Training Officer is required.
Certificates/Licenses:
Possession of a POST Public Safety Dispatcher Basic certificate.
Possession of a valid California Class C driver license.
Re-established: 08/05/13- Resolution tf 2013-124 N.C.S.
Abolished: 06/05/06- Resolution tf 2006-096 N.C.S.
Established: On or before 03/90
Department: Police
FLSA Status: Non-exempt
Resolution No. 2013-124 N.C.S. Page 4