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HomeMy WebLinkAboutStaff Report 5.A 1/6/2014 74 g a'IteAw#5 . 1 � L A a \fir_ Rugt \9 185e, DATE: January 6, 2014 TO: Honorable Mayor and Members of the City Council'through City Manager FROM: William Mushallo, Finance Director SUBJECT: Resolution Authaorizing3.the City Manager to Enter into a Professional Services Agreement with Willdan Financial Services to provide•an Overhead Cost Allocation and OMB•Circular A-87 Plan, an.Internal Service Fund Study, a User • Fee Study, CIP Administrative Rate and Work Order Rate Analysis. RECOMMENDATION It is recommended that the City Council adopt the attached-Resolution authorizing the City Manager to enter into a professionalaservices agreement with Willdan Financial Services to provide an Overhead Cost Allocation and OMB Circular A-87 Plan,an Internal Service Fund Study, a.USer Fee Study, CIP Administrative Rate and Work Order Analysis. BACKGROUND An Overhead Cost Allocation Planis.an analysis which distributes the general governmental and support service costs of an organization to the direct municipal services and;activities provided to the?public_ The current cost allocationmethodologyused by the City of Petaluma was completed in July, 2010 in accordance with the policies and procedures contained in OMB Circular A-87. The plan was based on FY 2009-2010 budgeted financial and included a CIP overhead'rate. An OMB A-87 Plan foi grant claim.purposes was not compiled at that time. The last User Feb Study was completed in August 2010. Since then the resulting fees have been updated annually based on the CPI index for the San Francisco Bay Area Internal service fund rates are currently set each year based on a fund-specific allocation methodology used to recover costs provided to other departments. It.is recommended'that thes&studies be updated every three to five years. A Request for;Proposals was released on Aug. 6, 2013. Five proposals were received and three firms were invitedto oral presentationson'Dec. 12, 2013. • DISCUSSION. Based on the,selection.criteria, and the evaluation provided by department,staff, Willdan Financial Services received the highest number of points. Asidc•from presenting the lowest bid, the firm scored well for their experience, references, and user-friendly model and report. Agenda Review: • City Attorney _ _ Finance Director City Manager Willdan Financial Services has provided cost.allocation and'user fee services for overa decade to countless municipal clients, many similar in size and government to the City of Petaluma. Finance staff contacted cities that had recently worked with Willdan Financial Services. The comments were all favorable noting responsiveness, professionalism and ability to communicate complex analytical results in a manner easy to understand by non-finance oriented individuals. Finally, Willdan Financial Services will provide training so that Finance staff can independently and efficiently update the cost allocation'model in the coming years. The purpose of periodically updating the cost allocation and cost recovery methodologies is to ensure that,the City of Petaluma'is;ufilizing comprehensive'overhead rates and accurately accounting for the true cost of providing services within.and,to all City operations, including capital projects. The objective is to utilize an equitable and defensible allocation method that accurately accounts for all truecostsprograms and services. Additionally, the City must implement an overhead cost allocation plan applicable to Federal Standards as provided in OMB Circular A-87. User fees are charges imposed,by`the City for a service'provided or.required. Examples of these fees include: development review, inspection and approval(planning, engineering, and building); recreational and community programs; public safety services; and administration. In most cases, the only legal limitation on the establishment of these fees is that they may not exceed the estimated and reasonable costs incurred to provide the service or perform the function. Determination of the full cost off service is a periodic analytical exercise combining City expenditure and organizational information with time-tracking data, time estimates, and/or volumetric information. The full cost of service is derived for each service or activity, which includes direct labor, directservicesor supplies, indirect labor, indirect non-labor expenses, programmatic overhead, and City-wide overhead. In most cases,'the full cost of service is expressed as a fully-burdened hourly rate applicable to`the time necessary to perform the service or activity. City staff has evaluated the proposals received and determinedithat Willdan Financial Services has best met:the requirements Outlined in the Request for Proposals and recommends entering into an agreement for preparing.a,Current Citywide Overhead Cost Allocation and OMB Circular A-87 Plan, an Internal Service Fun'ds'Study, a User Fee Study, CIP Administrative Rate and Work Order Rate Analysis. The proposed contract will-use the City's standard 'Professional Services Agreement„with any modifications fo`the standard form subject to the approval of the City Manager. FINANCIAL IMPACTS Total professional;services to be provided at an amount not to exceed: $39,875. A budget of $60,000 was included in the FY 2014 First Quarter Budget Adjustments presented on Nov. 11, 2013 and approved by Ordinance No. 2476 N.C.S. ATTACHMENTS 1. Resolution • 5 ATTACHMENT 1 RESOLUTION AUTHORIZING THE CITY MANAGER TO ENTER INTO A PROFESSIONAL SERVICES AGREEMENT WITH WILLDAN FINANCIAL SERVICES TO PROVIDE AN OVERHEAD,COST ALLOCATION AND OMB CIRCULAR A-87 PLAN, AN INTERNAL SERVICE FUNDS STUDY, A USER FEE STUDY, CIP ADMINISTRATIVE RATE AND WORK ORDER RATE ANALYSIS WHEREAS, the City solicited proposals from various consulting firms in August, 2013 to provide cost allocation and cost recovery analysis for the City of Petaluma; and WHEREAS;WILLDAN FINANCIAL SERVICES was selected as the top candidate during the evaluation process having;adequately addressed:the City's scope of services, work plan and schedule, and WHEREAS,WILLDAN FINANCIAL SERVICES has extensive experience developing overhead cost allocation plans'for agencies of similar size and range of services as the City of Petaluma, and WHEREAS, WILLDAN FINANCIAL SERVICES is licensed, staffed, equipped, and financed to perform the work relevant to a project of this nature. NOW, THEREFORE, BE IT RESOLVED that the City Council authorizes the City Manager to enter into a City of Petaluma Professional Services Agreement, acceptable to the City Manager and City Attorney, with WILLDAN FINANCIAL SERVICES to provide an Overhead Cost Allocation and OMB Circular A-87 Plan, an Internal Service Fund Study, a User Fee Study, CIP Administrative Rate.and Work Order Analysis in an amount not to exceed $39,875. Mushallo, Bill • • From Joanie Reynolds 4<jreynolds @willdan.corn> Sent: Wednesday, December 11, 2013 1:38 PM To: Mushallo, Bill Cc: Chris Fisher Subject: Additional information Attachments: Petaluma Prop CAP(Overhead &OMB)OF Revised Timeline Dec 2013_8106.pdf Dear Mr. Mushallo, On behalf ofMr:.Chris Fisher and.in response to your letter dated November,26,2013; attached is a revised project timeline for the Cost Allocation Plan,Comprehensive Fee and Internal Service Fund Studies„Willdan Financial Services is committed to completing this engagement in three months time in order to meet the City's budgeting process.Also, Winder)will extended the services'and;fees'outlined in our submission for,an additional 60 days. Sincerely, WILLDAN DAN I cer Joanie Reynolds Proposal Services Supervisor Wilidan Financial Services 27368 Via Industrie,Suite 110 Temecula,California.92690 1 Direct#951.587.3586 Tit.951,587.3500 800.755,6864 F#.951,587,3510 888 326 6864 sp 1 N N :"E :F. 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Cover ettei {t .s 1 Financial Services reach August 26, 2013 Mr. Bill`Mushallo, Finance Director City of Petaluma 11 English Street Petaluma, California 94952 Re: Proposal to Prepare-an Overhead.Cost Allocation Plan and 0MB Circular A-87 Plan, User Fee Study, CIP Rate Analysis, and Hourly Overhead Rates:for the City of Petaluma Dear Mr. Mushallo: As you are well aware, municipalities throughout the state are faced with continuing stress on limited financial'resources, changes:incitystaffing strategies, andiorlayoffs. Atthe-same time, they are striving to maintain high standards for service totheir communities. In light of this,,it is critical for cities to ensure that their allocation of overhead costs and fees for services and projects have been developed to ensure maximum appropriate cost recovery,;so'tnat revenues generated by fees'for user-requested services cover the cost'of'those services and projectsto the best extent possible. M revenue resources are increasingly strained and overhead expenses, such as pension costs continue to rise, policymakers need a clear understanding of the existing core service levels and the associated,costs;to maintain them. Recognizing this, the.City'of Petaluma ("City')-has responded by soliciting proposals°for'an Overhead.Cost,Allocation Plan and OMB Circular A-87 Plan, Use •Fee Study, Capital Improvement'Projects (CIP) Rate Analysis, and Hourly Overhead Rates. WilldanFinanclal Services ('Willdan'}.is pleased to present this submission,in response to your Request for Proposal'(RFP) We propose to assist the City in developing both an'overhead and'OMB A-87 compliant cost allocation plan thatensures.maximum recovery of General fund expenditures through the appropriate '• allocation of expenses'to each department and other chargeable,funds; as well as a user fee schedule that is comprehensive, easy to communicate and accurately and defensibly represents the City's' true' and reasonab}e costs of'providing services. We further understand that the•Citysproposed scope of services provides for more separation o some thana typical.cost allocation and user fee:engagement, in that an analysis of the CIP administrative rate and work order rate is outlined as an individual task, as is the preparation of hourly overhead rates and an internal services fund.allocation.While our prior user fee and cost allocation plan projects often included these components, they are typically incorporated into the broader work'plan'tasks. Willdan's approach is to conduct these important studies concurrently and collaboratively with City staff, in order to efficiently complete them in timely manner with minimal impact to staff: Upon completion, Willdan will present the findings in a way that will provide City-staff and elected Officials the information and tools necessary to make financial decisions•appropriate for the community;-and deliver to the City a working model that can be used'to make' adjustments on an ongoing- basis: We believe that we are uniquely equipped to conduct this study for addressed below. Familiarity with the City of Petaluma — Since 2003 Willdan has provided financial consulting and municipal disclosure' services to the City of Petaluma. We have assisted the, City with ;multiple bond refundmgiprojects, and currently provide municipal disclosure services-as well Willdan's proven record of success with the City provides assurance of the professionalism and capability we will bring to this engagement. More importantly, our knowledge of the organization, procedures and staff will allow us to effectively gather data and information, and clarify questions: We will leverage our knowledge of the City's operations and key staff to facilitate this study in a cost-effective and efficient manner; focusing less time on data gathering, and more on analysis, resulting in lower project:cost and higher valueto the City. User-friendly Models and Reports—Willdan prides-itself on creating user-friendly Excel-based models that the City,can retain, and.'conducting our analysis and developing the.model-collaboratively with City staff. Rather than using inflexible proprietary software program we construct our models from the ground up, mirroring the City slbudget format wherever possible. As a result the'information contained in our models is easy for City-staff to interpret, and the familiar software ensures ease of navigation. This also allows'for easy on-therfly adjustments and updates, such as the,addition or removal of costs or allocation bases, or inclusion of updated,budgets or'changes in organizational structure, as requested in the scope of services*?the RFP. As the model is being designed and constructed, we Engineering and Planning I Energy Efficiency and.Sustainnbility Financial and Economic Consulunc National Preparedness and Intro erabilit 9 B` 9 �'Y" J 1 p ) 951 587.3500 1 1300255:686.1 I tax:953 587:3510 1 2736E Via Indusina•Suite 110.Temecula.Calilornia 92590-1855 I w•uwilioan.cotr Mr.Bill Mushallo,City of Petaluma Proposal Loran Overhead Cost Allocation Plan and OMB Circular A=87 Plan,User Fee`Study,'CIP Rate Analysis,and Hourly Overhead Rates August 26,2013 Page 2 will work with.C'ity staff to determine the bestand mosteffective features to include, such as index links and color coding to identify input cells and•protected formulas. After the project is complete, we will provide training; so that your staff can independently and efficiently evaluate the effects of changes in certain factors. Created directly from the' models, our reports dearly and, graphically illustrate bases 'for the allocation of costs, the full cost recovery'level of fee programs, projections of revenue from fee programs, both at full cost recovery and at recommended levels, break down the costs into direct and indirect overhead categories and present the fee methodologies. Unique Combination of Services and Expertise/Public Engagement — Willdan has provided cost allocation and user fee services+to°.municipal clients for over a-,decade; and is the only firm providing these types of consulting services that also has a long history of providing contract staff support to public agencies for the delivery of municipal services. This direct experience as "city staff' provides us with firsthand understanding of city operations and is uniquely useful in determining the full effort associated with service delivery and in developing a;fee schedule that is easy to communicate and implement. Our models and project approach are geared toward delivering,work•on schedule and presenting analysis results at public meetings and council workshops: The,Wilidan Team is experienced at communicating complex analytical results in a manner that is easy to understand by non-finance oriented individuals'?'and facilitates'discussion. I have coordinated or participated in numerous public and staff workshops_regarding fees:and cost of service based charges Our objective is to provide useful, detailed information to City Council and staff, so that they have the information necessary to make important decisions. Our experience ensures that we can meet this objective. Whether policymakers are considering subsidizing or increasing fees, the process may be subject to public discussion among Council and oomniunity.stakeholders. Our response toithese sensitive political issues is to employ a real world approach to completing user fee studies, in determining the technically defensible reasonable costs of providing services. Our intimate knowledge of each portion of the service delivery function provides for greater accuracy, reduces the likelihood of,potential challenges; results in fee schedules that are easier to implement, and increases the likelihood'of.acceptance by stakeholders. Firm Background— Founded in 1964 and headquartered in Anaheim, California, Willdan was originally _ established as a civil engineeringfirm-specializing in providing solutions for our public agency clients. Since that time we have evolved,into a;professional consulting firm offering,a broad array of services that allow us to provide a comprehensive and integrated approach to our clients" planning, engineering, financial, economic, public facility, and public safety°challenges. Today Willdan has.over 500 employees operating from offices located throughout California, as':well as in Chicago, Dallas, New York City, Orlando, Phoenix, Seattle, and Washington, DC. { I, Chris Fisher; will serve as Willdan's contact person for this proposal and the requested contact information is'included below. Furthermore, I am an officer and am authorized to bind the firm. Willdan Financial Services 27368 Via Industrie, Suite 110 Temecula,California 92590 Tel#: (951)587-3500/Fax#: (951) 587-3510 Email:cfisher @willdan.com. We are excited about this opportunity to use our skills and expertise to assist the City. Willdan acknowledges herein its willingness to maintain all specified fees and services for 90 days after the closing date of August 27, 2013. Sincerely, Willdan Financial Services / Chris Fisher, Vice President–Group Manager .iii City of rsh('a1ax - 1 • ra'A s. �vx X1% {{{{���O� ®p H® ' f f 7..T .r 1 F W F ;;tt fi Table of Contents 7.7.1.2 SCOPE OF WORK 1 Project Understanding 1 Cost Allocation Study Approach 2 User Fee Study Approach 3 Work Plan.. 7 Project Schedule 14 7.7.1.3 PROJECT TEAM 15 Firm Experience 15 Assigned Staff 16 I r 7.7.1.4 REFERENCES 16 Cost Allocation Plan and User Fee Client Listing 19 • 7.7.1.5 FEE SCHEDULE 22 7.7.1.6 APPENDICES A-I Exceptions to the City's Request for Proposals A-I Resumes A-I ' Proof of Insurance A-7 WI,.LLDAN Table of Contents i ' lV !-1'V Pi( ra In theCly rll°el�lunl€I -�.t...cl Financial Services Ci city of PETA U _' " M `e t ft 7.7. 1 .2 Scope of Work The following describes our project:understanding, proposed approach and work'plan for an Overhead Cost Allocation Plan and OMB Circular A-87 Plan, User'Fee Study, Capital Improvement Project (CIP) Rate Analysis, and Hourly Overhead Rates. While the approach,and'work plan for the cost allocation plan and user fee is described separately, they will be prepared concurrently for the following reasons: 1)allows for, shorter project timeline; 2)the two projects (and models) utilize much of the same financial and accounting data and 3) the two projects are necessarily interrelated, the results generated from the cost allocation plan will flow into'the"user fee study. Project Understanding After reviewing the City of Petaluma's ("City") Request for Proposal (?RFP ) and Fiscal Year 2014 Master Fee Schedule, and further researching this opportunity, Willdan Financial Services ("Willdan") is confident that we can meet the City's objective of developing,an O verhead Cost Allocation Study, which will be OMB A-87 compliant, and a User Fee Study that accurately accounts for the true cost of providing various services within and to each City operation, including capital projects..AS part of this effort we will also develop:.fully burdened hourly rates for City employees that can be used for work orders; or to charge to specific_activities. This will include an analysis of administrative and overhead costs.associated with activities that are-delivered directly to the public, where hourly rates may be charged; to ensure appropriate:recovery of costs. Willdan will complete these studies concurrently, in a manner that will fully identify and.take:into account direct and indirectcosts,,along with changes in staffing, structure and methods of service delivery. The,end product(s)will include user-friendly Excel-based models which City staff will retain, and which they can easily update'in the future, to determine the proper allocation of expenditures and on-going full cost of services provided by the City. Most importantly, we will ensure that the results and recommendations are clear and understandable, defensible, and easily implementable. The lastin-depth review of the City's cost allocation plan and user fee was adopted by Council in 2010, with CPI increases applied annually to fees (2:38%in the most recent year). In order to address concerns (if any)from the last study and deliver results that will meet the City's current objectives, including the preparation of an OMB A-87 Plan, we will bring fresh perspectives and ideas to ensure that allocation approaches and fee programs reflect latest practices. We will work closely wlth:Ciity staff to understand exactly what they want to achieve, how they feel the project could proceed most effectively, and determine specific issues associated with the allocation of cost and current fee schedules. For a successful and effective engagement, it is important to have a thorough understanding of the structure and organization of the City, and the relationships'between the central and operating departments. We bring years of successful experience working directly with hundreds of cities throughout California, including Petaluma. Our primary objective for the cost allocation plan study will be to ensure that general government-costs are fairly and equitably allocated to appropriate programs,and funds, based upon tailored and well thought out allocation factors. This effort will ensure that each enterprise and program bears its.fair'share of the general governmental expenses. Once developed, these indirect costs will be translated into the fully burdened hourly rates that will be the foundation for the user fee study to make certain that the maximum recoverable amounts calculated for each service are complete;,and clearly defined and identified. Willdan possesses the resources, practical experience, creative thinking, and collaborative consulting skills necessary to complete this important project. Key distinct advantages that Willdan brings to the City include thefoilowing: On-site Data Gathering: Our experience has taught us that working together, via face-to-face discussions, is the most efficient and thorough way to ensure that results are accurate and, that studies are, completed in a timely manner,which again, is critical in this proposed engagement. Consequently;through on-site interviews with your staff, Willdan will collect the,majority of required data for the User Fee Study.This method is better than the typical time and motion surveys' that,are provided to agency staff when studies like these are conducted. This process ensures that we gather the data,we need in one-coordinated step, rather than having to.go through repeated follow-up and clarification. This approach and the dedication of several of our staff wip. help ensure we meet the City's aggressive timeline and objectives, and provide important information to City staff and the Council as soon as possible. Lsfm. 7.7.1.2 Scope of Work 1 V V I�LDAN rrorosnnl to hC Gay iaidma �. °..ir Financial Services Dn • City of tm t. • ' PETALIJmin 11t1 "" --. 4. ra • Public Engagement: Our models and project approach are geared toward delivering our work on schedule and presenting our analysis results at,public meetings and Council workshops. While we understand that the City Council and local business community may be:generally'supportive of increasing fees,where necessary, it will be important to present recommendations to them in a way that clearly demonstrates the rationale and supporting analysis. The Willdan Team is experienced at communicating complex analytical results in a manner that is easy to understand by non-finance oriented individuals and facilitates discussion. Mr. Fisher has:coordinated or participated in numerous public and staff workshops regarding fees:and cost of service based charges..As previously mentioned, our objective is to provide useful, detailed information,to the Council and City staff, necessary to make important decisions. Our experience ensures;that we can meet,this Objective. User-friendly Mode ls and Reports: Willdan prides itself on creating user +±°3 `kti 4n1-I Ti friendly Excel-based models that the City can retain, and conducting our , tAt -yein A•, analysis and developing:the model collaboratively with City staff With City ,”y°rj„,to JI i `h. Putt staffs immediate input and collaboration; Willdan will design an extremely , kt„ r see❑ ?'g $. flexible intuitive Excel-based`model. In the future, as the City assumes:new 4 `pns sibwichn" t $, tea.; responsibilities, modifies existing processes, and/or eliminates unnecessary ' ,fjo. t { services or programs, the model will be-capable of adding or deleting'funds, ° ' # rte, objects, departments, programs, staff positions, and activities. Willdan understands that issues facing the City;are unique;;consequently, we design eurmodel to match your immediate and desired needs to ensure that end results exceed_staff expectations. This model is then the City's to retain, after our study is completed,and allows us tim create revenue projections, highlight potential new revenues and current levels of subsidy: A key element of this study is presenting results and recommendations in a straightforward manner that allows Council and staff to confidently make fee setting policy decisions, and understand the impacts of those decisions. Rather than using an inflexible proprietary software program,.we construct our models from the ground up, and as previously discussed, mirroring theCityls budget format:wherever possible. As a result, the information contained in our models is easy for City staff to interpret, and the familiar software ensures ease of navigation: As the model is being designed and constructed, we will work together with City staff to determine the best and most effective.features to include. aid), indexlinks and color coding to identifyfinput.cells and protected'formulas. After the project is completed, we will provide training, so that your staff can independently and efficiently evaluate the effects of changes in certain factors.'Created directly from'the, our reports clearly and graphically illustrate bases for the allocation=of costs, the full cost recovery level of lee programs; provide projections of revenue from fee programs, both at full cost recovery ,and at recommended levels, break down the costs into direct and indirect overhead'cate9oriesand present the-fee:methedologies. Cost Allocation Study Approach The purpose of this,cost allocation plan engagement is to ensure that the City is maximizing the recovery of General Fund indirect costs from'identified(Operating departments, as well as enterprise and other chargeable funds and capital projects. Furthermore a sound cost allocation plan is a foundational element of a user fee study, and the development of internal hourly rates. We will work closely with staff.in identifying'the proper balance of allocation factors appropriate for the City. In order to achieve the maximum cost recovery objective, the City must have a method of identifying and ,distributing administrative costs that is fair; comprehensive, well documented and fully defensible. A cost allocation plan coupled with comprehensiveoverhead-rates will enable theCity to achieve this goal. We will work'collaboratively with City:staff in the development of this model to verify that our assumptions are sound and accurate, given specific City characteristics. Further, we will ensure that appropriate allocation factors are selected for various City functions and enterprises to ensure that 'the overall allocation strategy is tailored for Petaluma. Cost allocation studies should be simple•in concept and form. Our plans are not over-complicated, can be easily understood by non-finance oriented individuals, and are readily presentable to elected officials, appointed finance committees and the public. We deliberately design our cost allocation models_to quickly and easily transition from a simple model to a progressively more'inclusive plan, which will include OMB A-87 compliance (exclusion of certain expenses for reimbursement to the General'Fund by outside funding sources). The logical step-by-step presentation of our plans fosters confidence in their results and facilitates adoption and implementation. c VV (LL�!'!N 7.7,1.:.' ape of Work 2 i L; FinaltilafServices Pion .i 10 the U , or Petaluma IA Cit y oo/ �fI k l^..' t' 7 -y .- itmo ' papa E pAL 1 t _ ; n ,• �C°-'}g User Fee StudyApproach In order to comprehensively update fees that have been adjusted using the CPI iindex, the City should develop a comprehensive user fee schedule that accurately accounts for the true cost of providing services. Once the study is complete, the user fee study model:mustbe flexible so that the City can'acid, delete and revise fees in the future. To meet this goal, we will bring our expertise and unique perspectives to your feeatudy by approaching the project with these four principles: 1)Technical Expertise The City's fee and rate study,requires a professional firm possessing years'oftuser fee study experience. Our staff has performed user fee studies-for agencies ranging;in size from the City'of Rolling Hills (population 1500) to the City of Phoenix (population 1,500,000). These studies presented unique opportunities for our staff to incorporate enhancements into each fee model's capabilities. Willdan staff members:assigned'to this project developed user fee expertise through the completion of dozens of such projects, which will benefit the City as they evaluate the fees associated with the services delivered.• Experience with Development Service'Processes A unique aspect of our firm is ourrelationship with our engineering division: For many agencies throughout California and other Western-states, this division provides contracted services in planning, engineering, and building and safety. When conducting cost recovery studies, we regularly consult with our engineering and land-development staff of experts on development-related issues:,By working with our planners, engineers,and building officials, we understand development-related agency service procedures and workflow functions, which often make the entire user fee study process smoother for your staff. 2) Defensibility Our user fee projects have not been legally challenged since the inception•of this practice,area in our firm. We have accomplished this by closely working--with'legal,counsel familiar with user fee studies, our engineering division and with agency staff: In this way we can'tailol the correct approach to ensure-full cost recovery combined with a sound and reasonable basis for each user fee you implement. While Proposition 218 does not directlyapplly to non-property-related fees, we employ principles from this important constitutional article to make certain that your user fee schedule is developed with fairness, equity and proportionate cost recovery principles in mind. With the recent addition of Proposition 26, Willdan will review each analyzed user fee for compliance and appropriateness`to,ensure continued defensibility. Although our fee studies have not been challenged, we have assisted cities that have encountered prior legal challenges to their current fee schedules.'We are frequently brought into situations in which we help prepare user fee schedules that,are acceptable both to the agency and challenging party. Through this process, we have developed a wide variety of fee approaches thahwe centring to the table for this fee_study to meet your defensibility requirements. 3) Project and Staff Time The City must have a sound and technically defensible fee schedule to ensure costs are appropriately recovered, as applicants'approach the City for its services. Our standards and approaches serve to get to the issues of your fee study quickly. Starting with the project kick-off, we will make certain that your staff understands the purpose and scope of the study and its corresponding on-site departmental interview. As'Willdan is able to communicate directly with the service providers; this face-to=face':interaction provides valuable time estimates. In addition, Willdan is able to extract information beyond normal time and motion data which allows a more usable and comprehensive fee schedule. By working.collaboratively'with your staff during on-site meetings, we help ensure that the survey process does not become a burden;Ibut, rather, a simplermeans by which to ensurer adequate cost recovery. 4) Responsiveness We take great pride in providing responsive service to our client.agencies. Frequent communication is critical to a successful fee study experience We will provide a list of data requirements in.advance of the project kick-off meeting. Due to this simple step, the introductory meeting can focus on the survey input process, answering questions, determining policy goals, and defining next steps in the project.'Werwill follow up weekly with you at each step in the fee study process'to'make sure that staff"buys in"to the fee study approach and results. If we feel that the project �,.. WILLDAN 7.7.1.2 Scope of Work 3 Financials-Services Prmrosal to the City ul =°�zlulunra 11 I y City of dill " .'bk^ S 0 i1mTPEL'vi C'L mss,, ._ (in3 schedule is starting to slip, we will immediately'notify your staff to discuss ways to steer the project back on track to meet the City's timing:goals. Methodology Our approach to preparing the user fee study and documentation for Petaluma includes: a Close coordination with your staff to devise a consensus approach; I = Strict adherence to key legal and,policy issues with regard to user fees;including the percent of cost recovery that the City seeks to achieve. A user the shall not be set higher than the reasonable cost of providing a fee-generating service. Our approach provides you with schedule that achieves maximum legal cost recovery while ensuring that each fee is supported by technically defensible and o Technical analysis necessary for project participants to resolve policy issues. As described below, there are two basic-approaches to calculating user fees:; Approach 1:Case Study Method Using a time and materials approach; the "Case Study Method' estimates the actual labor and material costs associated with providing a unit of service to a single user. It is often used when service cost substantially varies between users, or when only intermittent service is provided. Estimated costs are based on City staff interviews regarding the time spent,on specific tasks, and on the review of available records: In order to prepare the Hourly Overhead (Work Order)Rates of City employees, Willdan will most nicely using this methodology. A typical case study fee model should'comprise the following three general cost layers: 1) Central Services Overhead: This category may involve such costs as labor; services, and supplies that benefit more than one department, division, or project. The,exact benefits to specific areas are impossible to ascribe to a single activity. Examples are purchasing, human resources, and liability insurance. As part of the user fee study, these costs are calculated in the overhead cost,review, 2) Department Overhead: This category may include expenses related to such items as office supplies, outside consultants, and ardeait membership dues. It may include management, supervision, and administrative support that are not provided to a direct fee- generating service. Typically, these items are charged, on an item 3/4114 by item directly to the department, division, or project. k. e 3) Personnel Costs: This category refers.to direct salary and x tr ` benefit costs of staff. hours spent on 'providing a fee-generating fqar 1d r service(e.g., on-site,building inspector). er'1@ au , ` sample aarM s dr a d),Approach-2: Average Cost Method By taking total service costs acrossa,substantial P eriod (a .4.!!'", rY te year); and dividing by the total number of service units delivered over that same period, costs per unit of service is estimated. This approach is useful when..a service is provided on a routine cst74. Y basis, and staff and other costs associated with the service can be segregated from available budget data or where it is not feasible to Personnel '. cost-effectively segregate costs associated with specific activities. r 444' "Cos LSe I _ _ t V ILLDl N I p ss7l.7.1.2 Scope of Work G to thG City of Pe'r • Financial Services uma lb l.lvr ItO.c O..0 m àCL 0 44 0 E N s s am E -c a=a�i ^9= 1 fi e . -O .LI r<'. 1 .a.• 0 N N co C L C N aJ co 1 rcr. C***41 1 1 1 ;lee 111 cp N N 0 Q' J o 171 I E --+ l + IJ N O 0 E N ° CO u Y c m a o Z_ WCZE CD c5 1. rC- 3 111 ! ! o r r if I i O LL O rt Y 1 �` m N m c No -0 E E I ' 1 Vic w `o 0 _ W. O 'C;N .� '` QI 1 4} a 1 m - I o' er Eo7a�'7 • c .vF I (0 O 0.C (Q 1 C I C„N t0 CU C N I I iA H � _ ° � i T @_ � SY.I}°'.. :: a 4 r C 3 6. U N ] ".a�' L » _ I 11 @ 2 9 m 1 n.1 w 1 -- -. X a) O• o g I U ) 0 4{-ca., C � • _ C .E at cii i-^ 2 'C yJ c0 co .1 I 3 . m :4 I. N'� U 4.- N 1 •- $ . S I I N'' N N a^ — I O (6 > h o T N N 0 V2 it -o. N >� _1 o .t. .-.O c6 l {° >, 4 _e i .c.0 OJ '>, %Ea ' -- N 1 � •.. -a a ! o a .o ff .E. W m 1 I I d U,C �, T .°. t 00, L e O C'C N i>` _ - & -C O N N a. t - 3 - I a'U °:O N Z w O C E ..T- d v co• co ¢'` ' CZaill (y G N• r LJm --.1T,N p (41 � I N GI 1 g N N >N• S O N gi I m� � a a LN N D N il. i O'RNLI ti L C w a 11 F ' e F � .� s f I .O 0 . N a V ¢ m r E ' 1j -r i igILi xF), it 'I Work Plan Our proposed work plan, descnbed.in detail by task, is provided below We propose to maximize efficiency and cost- effectiveness by combining meetings,and data gathering efforts between the cost allocation,study and user fee study wherever possible. We explain how .each', task will be accomplished and identify associated meetings and deliverables. We want to ensure ourscope provides quality and clarity, and is responsive to the City's needs and specific local circumstances. We will work-in concert with the City to adjust our scope as needed during the course of the study. This plan includes determining the appropriate cost allocation methods, fees=and charges to recover the City's costs for providing services. Taxes, fines, utility rates and penalties are not"user fees" and will not be part of our work plan for this project. However, we will,advise.the City regarding additional study efforts it may pursue to evaluate fee categories not considered user fees. Overhead Cost Allocation and ONIB Circular A437 Plans Task= o acumen quest . -,° .s, x • ; + r %,, Objective: Initial due diligence. Description: Prior to the kick-off meeting, relevant documentation will be obtained and reviewed in order to enhance our understanding of the City's current cost allocation plan and internal structure of the agency. A written request'for specific data will be sent to the City. The data provided in this task will provide the building blocks for'later model development. Our request may include(but is not limited to): • Detailed budget and iaccounting data; • Prior year's financial data, salary, position and staffing data; • Organizational structure; • Prior cost allocation plan;and/or user fee documentation,and models; and • Data related to'various allocation bases that maybe incorporated as part of the methodology, i.e. City Council agenda frequencies by department, AP/AR transactions by department, IT equipment distribution by department, etc. Meetings: None. Deliverables: Willdan:.Submit information'request to City. City: Provide-requested data to Willdan (prior to Task 2, Kick-off Meeting/Refine'Scope). We will follow up with the City to confirm in writing the data that we have received, or which°is still outstanding. K iN in a 777' pn Objective: Identify and resolve policy issues raised by the study and'determine.appropriate fee categories. Description: Willdan will identify and resolve policy issues typically raised':by these studies and address data gaps in orderto gain a full understanding of the City's goals for the cost allocation:plan. We will establish effective lines of communication and processes for information gathering and review. At this meeting,we will'askthafthe City assign a project manager to serve as its primary contact.The selected City project, manager will ensure that available data is provided to Willdan in a timely manner, thereby maintaining adherence to the project's schedule. It is important for the City and Willdan to identify and address any foreseeable problems and maintain open communication throughout:the;process.- We will obtain and review the current cost allocation methodology and discuss with City staff. The objective of'this;review isrto determine specific areas of focus as they relate to the City's objectives, and to discuss and evaluate current and potential allocation factors. r711 $V I LLDAN 7.7.1.2 Scope of Work 7 t" V;V LLDAN I'ra( i ,n tl7e Ctly of Netal!ur,.n js:JJ Financial Services f l' ! City of - p. . , y$f h tr PETAL A , Meetings: One (1)on-site project kick-off meeting to initiate the,project, discuss data needs and methodologies and to address policy issues. We would propose•to conduct User Fee Study kick-off at this same meeting to maximize efficiency and cost effectiveness of staff and Willdan time. Deliverables: Willdan: If needed, a.revised project scope and schedule. City: Provide further data requirements and select/introduce.City's,project manager. sw s'Gather affing Inf r a fan an va cip Cast A7 b d o tr;glacial m° . r °'i Objective: Gather information related to indirect staffing and functions. Prepare draft cost allocation plan and model. Description: This task involves the;gathering of specific information, directly from City staff, through interviews and discussion, related to the functions served by indirect staff and the departments served by their activities. This task also focuses on the development of and/or adjustment of existing, allocation bases, and the development and testing of a model that will u_ltimately be used to calculate the proper cost allocations derived:frern data gathered in prior tasks. The model will be developed to incorporate any recentchanges,in the provision of City services, and fully allocate central service costs, as well as to allocate only those costs eligible under OMB A-87 guidelines. This is accomplished by loading relevant data,into the model,then employing a toggle that will remove the OMB A:87 ineligible costs as appropriate. The OMB A-87 compliant model is valuable as the City may receive Federal or State,grant funding that'Mandates compliance with the Federal OMB regulations We will utilize budget and organizational information, and other required information gathered from City staff to complete the work,in this task. Specific discussions,will be held to discuss bases, how central overhead services are provided to and utilized by other departments, cost categories and allocation criteria, and how these will factor into the overall cost allocation methodology. We will work with the City to review current Internal Service Fund (ISF) functions and structures, and incorporate into the model and methodology the allocation of appropriate overhead and administrative costs to these funds; including the City's Information Technology, General Services, Liability Insurance, and City Attorney'operations. The model and methodology will also produce fully loaded hourly billing rates for City staff positions. Finally, we will review 'allocation methodologies for the Employee Benefits and Worker's Compensation:funds, andlmake recommendations as appropriate. Meetings: Meet with•staff to.understand structure and operations as model and allocation bases are developed. Key staff will be,interviewed to best understand central overhead staffing and functions and the departments served. Deliverables: Willdan: One (1)user-friendly model in Microsoft Excel format that provides both a full cost allocation plan and an OMB;A:87'compliant cost allocation plan. fx G f T ¢Ylew All a c.tloh 5 rsdoto • f t b '61 Objective: Test and review:Model and results with City. Description: The draft cost allocation plan model will be reviewed with City staff, and adjusted as necessary, to ensure that preliminary allocations provide an accurate depiction of how the central overhead costs should be borne by the operating programs and funds. Over the past several years, we have successfully integrated online meetings by using GoToMeetingTM as an element to our approach. This allows us'to remotely guide staff through the model review, and allows you the opportunity to interactively change inputs'and.test approaches. Meetings: One(1)conference call and online demonstration(GoToMeeting)to review the model. •WILLDAN 7.7.1.2 Scope of Work 8 • ! Pr, i J Ic the -,t,, I Petalwna s pi Financial Services k \1 • City of i' 1 44 X ,24,PETALUMA - • { Deliverables: Willdan and City: Draft cost allocation plan model review. Mr< `- t� e ar_ a �- res g i _' � 7fr ft8pbtf "+f 9m Ohjective: Prepare the draft cost allocation report. Description: This task involves. the draft report preparation. The cost allocation plan's background, model methodologies', and results will be discussed; calculations and supporting data will be presented textually and in easily.uriderstood tables, and provided to the City. Meetings: One (1)meeting to present the draft report to the,City Manager, City Council and City staff. Deliverables: Willdan: Draft report.for'City review and input. City: Review of draft report, with comments and edits. Task s @: iscGSS !Revise pAYf. : r • � ' "=s� Objective: Review'of'draft report,cost distribution methods, and model., Description: An in-depth review of the draft report and model will be conducted to arrive at an optimum allocation method for each expenditure type. Often, through the course of an engagement, comments usually revolve around issues of understandability; appropriate levels of enterprise funds'cost recovery, etc.; ease of calculation; and overhead costs' distribution methods. Following a round of comments from City staff concerning the draft report, the final report will be prepared for presentation to the Council. Meetings: One(1),conference•call with City staff to review the report. Deliverables: Draft report, and revised draft/final report. Taft't _,.Faa ley sen Tana'Repo:r to an MotS1 n *a js Objective: Prepare and present the final report to City Council. Educate City staff on the operation and use of the model for future modifications. Description: This task is the culmination'dfthe cost allocation plan project. Based on staff comments on the draft report, Willdan will prepare the'final report for presentation;to City Council. Meetings: One (9) meeting with the City Council to present the final cost allocation plan. This meeting may be held in conjunction'with the presentation of the User Fee Study results. We'will,also provide staff training on the operation and use of the model on the same day during regularbusiness hours: Deliverables: Willdan: Provide fivei(5) bound copies, one (1) unbound copy, and one (1)'electronic PDF file copy of the final',report and models (overhead and OMB A-87 compliant) to the City. Using Microsoft Word and Excel,.an updateabte electronic copy of the study and models, as well as related schedules, will also be provided on CD/ROM. User Fee Study '`. . �; rtDelttlues + -kmat ;,.. +.� rd_,.sn '> ^> 7ky > = :'-• Objective: Initial due diligence;obtain study-related data Description: Prior to the kick-off meeting, we will obtain and review relevant documentation to further enhance our understanding of the services„fees and rates to be studied. A written request for data will be sent to the City. Please note'that.Time.Survey data is not part of this request and will be gathered during the on-site interviews described°in Task 5. v LLDAN WI. 7.7.1.2 Scope of Work 9 V V LLDAN V Propos i to The City cif Petaluma Financial Services fig. City O' �! 1! ' ti,}r b '� We will request information and documentation on current fees and fee.programs, activity levels, and budget:and staffing information (to the extent not already available) related specifically to programs and activities which`haveassociated fees, and for which the City has this level of detail. Meetings: None. Deliverables: Willdan: Submit information request to City. City: Provide requested data to Willdan (prior to Task 3, Kick-off Meeting/Refine Scope): As with the cost allocation plan, we will follow up with the City to confirni,reeceipt of requested:data and information, and'highlight data elements that are outstanding. + �fnyent. a �Sv� 5.. r - • ,�, w t�4 dHF+r�9n IItOgt� � ' �.Se � ,c Objective: Willdan will identify a schedule of fees and methodology for calculating,the'fees. Description: Based on the results of the initial document request and independent research, incorporate into our model the existing fees, provided by the City, to comprise the parameters of the fee study. Meetings: None. It is,possible'that a conference call with the City may be necessary to discuss new'fees to implement or existing fees that may no longer be required. Deliverables: Willdan: One(1)draft list of current fees based on initial data provided (to be discussed and finalized during the kick-off meeting) City: Review completed feek""schedule with comments/revisions to be discussed at the kick-off meeting. ;SC:-• a 4 41e:atrn fRefi Sc ; G a -4144:w Objective: Identify and resolve policy issues typically raised by a user fee study, address gaps in data, and refine appropriate existing or.new fee categories(based on Task 2). Description: Verify our understanding of athe City's goals, the City's cost-recovery policy for user fees, and to fill any gaps in data/information necessary for the project. It is important for the City and Willdan to identify and address any foreseeable problems and maintain open communication throughout the process. During this meeting;we,will ask that the City identify a project manager who:will serve as the primary contact-for the project. The project manager shall have responsibility for ensuring that all available data is provided in,a timely manner, thereby maintaining adherence to the project's schedule. Meetings: One (1) project kickoff meeting to initiate the entire project, discuss data needs and address policy issues. This meeting Will be:doone in conjunction with the kick-off meeting for the cost allocation plan. As mentioned in"the'cost allocation plan work plan we suggest combining the kick-off meetings to increase efficiency. Deliverables: Wllidan: (1) Revised project scope and schedule if needed); and (2) brief summary of policy decisions (if needed) City:`(1)'Provide further data needs; and (2) determine/introduce City's;project manager. i t Deyef •relienslV Fe el '? - ;:• ' Objective: Develop and testmodel. { Description: This task involves the developmentof the model ultimately.used to calculate-the departmental fees, based on data and information gathered in previous tasks and in the Time Survey Interviews described in Task 5. To ensure that City policies are met through the imposition of the calculated fees,the model will be formatted to include appropriate costs. Key medetinputs will include staff and allocated overhead costs per position, and relevant budget data on salaries and benefits. Most of this information'will be developed during the cost allocation ;t' 7.7.1.2 Scope of Work W.LLDAN . r1r,, , 1 !r, I,e.City of Fwlaluma 10 ' ji Financial Services • City of f•l I Col. y t £ - F 3PET LAAU A ( p AJF �1 plan phase of this project„and will be incorporated directly:into'the user fee model. We will request clarification and/or additional data if necessary. The model will build upon the cost allocation plan results to provide an allocation of administrative and overhead costs to fee related activities and departments providing services to customers so that fees and billable rate schedules, incorporate applicable costs. Furthermore, the fees and rates charged to customers will also'reflect.the cost of the services being provided, to the extent possible given policy and/orpolitical'considerations. Meetings: None. Deliverables: Willdan: One (1)-user-friendly model in Microsoft Excel format, which, when finalized, City staff can use to calculate fee changes annually, or as often as deemed appropriate by the City Council. Surve s a 51t on ntering Objective: Meet with City staff to complete Time Surveys and understand`servic li R e delivery processes Description: In order to assist staff with the completion of the survey worksheets, we will schedule one (1) full day of on-site meetings,with staff; however, the number of'meetings needed may vary depending on the number of staff and departments;involved. The Willdan Teamrrwill conduct interviews with supervisors/managers, as well as other staff, as deemed appropriate and/or necessary, from each department involved in the user fee study to determine the average:time°required by City staff to provide:each of the services for which a fee is collected. The fee model is designed so that full cost recovery,fees are calculated immediately upon input of Staff time. This willallbw,Willdan:and City staff to conclude with a final meeting to review the draft full cost recovery fees and adjust any times as necessary;,once all information has been compiled and input into the fee model. We will schedule the interviews with staff'to'minimize any disruption to their normal workflow. Meetings: One(1)full business day of on-site meetings/staff interviews. Deliverables: Wilidan and City:'Time'surveys,and draft full cost recovery:fees. s ,.6; 41s An ilia FnatU erFeA: _ z ,' e x°11/1 Objective; Incorporate information-obtained-from on-site surveys tofully develop model. Description:trap: We will update the model, based on information received during the on site surveys, to generate a comprehensive user fee schedule. In addition, it is very.common that a supplemental data request may be necessary, based on new fees identified that the City is not currently collecting. Where appropriate,we will suggest and discuss with staff alternate approaches to existing fee programs (i.e. building fees), and suggest potential areas where fees could be collected where they are not currently We will present the-full cost recovery level for fees, and revenue projections, given certain assumptions about the levels of subsidy for different fees. Cost will be calculated at reasonable activity levels, and include,all,appropriate direct and indirect,costs and overhead. We will review fee programs for compliance with Propositions 218 and 26. The user fee data analysis and'model development may take three (3)to four(4)weeks with frequent correspondence with City staff to discuss current cost recovery amounts, necessary to recover full cost and frequency activity: Meetings: Conference calls to finalize fee schedule. Deliverables: Finaluser fee model for City Council presentation and'discussion. '�"�”` WILLDAN Scope 11 V Prop ;c1 to the Cli o"Ie of Work ne �,!�„� Financial Services i �i • yy Jr' t j "�°ALIJ, A Al gra'„ r ?r•` r "r r r$ ipso t Draw, >a #4 ?Let : • Objective: Prepare draft report. Description: This task involves.the preparation of the draft report that discusses the study's background, the methodologies utilized in the study, and the results and presentation to various stakeholder groups. As noted below, meetings may occur during this or the next task as appropriate. The calculations used totgenerate theruserfee study will be included textually, as-well as easy to understand tables. Individual fee summaries.by'department and a comprehensive fee schedule will be included. The draft reporbwill include the:following: • Key results and findings; • Basic descriptions=of each service; • The full cost of each service and current cost recovery levels; • Costs broken down=graphically into indirect and direct components, with a graphic display of the level of cost recovery; • Fee recommendations With associate levels of cost;recovery;. • Projections,of potential fee revenue; • Assessment of reasonableness of each City's costs; • Comparison survey; • Review of reasonableness of current consultant cost structure (for Building Division services); • As appropriate, recommend alternative methodologies for building permit fee calculation; and • Summary and.recommendations. The objective of the reporlis to communicate the;recommendation of appropriate fees, which include the appropriate subsidy percentage for those fees where full costrecovery may be unrealistic. Meoi/rugs: One(1)meeting to present the draft report to the City Council at a•Council Workshop session. Deliverables: Wllldan: Draft report for City review and comment. City: Review of draft report, with comments and edits. ./..pttpp'.. De or:WO COOVRittedarritiondatidcSon Objective: Review of draft.reportand'fee model. Description: The goal of this task is';to conduct an in-depth review of the draft report and model, and finally arrive at an optimum fee structure. Often through the course of an engagement, City staff will volunteer insightful likes and'dislikes regarding the existing feeistructuie. We listen to this feedback carefully because your staff members know the community best. Comments usually revolve around issues of • Understandability; • Fairness to applicants; • Ease:of calculation; • Appropriate levels of cost recovery; and • Full cost recovery hourly rates. When adjusting`fee recovery levels,we believe it is'important to.address'these concerns. Following,one °(1)- round of comments from City staff on the draft report, we will prepare the final report for presentation to the City Council. M=>et,ruu : One(1)conference call-and online demonstration(GoToMeeting)to review'the model. Deliverables: Draftreport,.revised draft ffinal report. ,. 1 WI LLDAN 771 .2 Scope of Work 12 I Ft,ws I to the City of Pekaiuma Financial Services a.f I I City c/j 17 s. "t yb ;"' - 1 PETALUMA = . _r. ,�n.� . I � Task.' s "..rf; 'r8.yaaridPi'eseal lnalltepor iota ort ode'vs at ,.^,y`N `t*444'"_ Objective: Prepare and present final report to City Council. Train staff on the operation and use of the model for future•modifications. Description: This task is the culmination of the entire project. Based on staff comments received regarding the draft report, we will prepare.thefinal report for presentation. Meetings: One (1) meeting with City Council to present the results. We will also provide staff training on the operation and use of the model on the same day during regular business hours. Deliverables: We will provide up to five:(5).bound copies, one (1) unbound copy one (1) electronic PDF file • copy of the final report and. model to the City. Uthing Microsoft Word and Excel, an updateable electronic copy of the study and model, as well as related schedules, will also be provided on CD/ROM. City Staff Support To complete our tasks, we will need the cooperation of City staff, We suggest that the City of Petaluma assign a key individual to represent the City as the project manager who can function as'our primary contact. We anticipate that the City's project manager will: (1) coordinate responses to requests for information; (2) coordinate review of work products; and (3) help resolve policy'issues..We will ask for responses: to Initial'information requests in a timely manner. If there are delays on the part of;the City, we will contact the;Cityls project;manager to steer the project back on track. We will keep the City s project manager informed of data or feedback we need to keep the project on schedule. Willdan will rely on the validity arid accuracy of the City's data and documentation to complete our analysis and endeavor to minimize the impact on City in the completion of this project. • r ' r I 47; WI LLDAN 7:7,1.2 scope of work 13 ; Financial Services F'rCtpoSal ;o thy, City ul P�ilahu�ra i j N F-N r ~ n O N M X >>p e N — o to tfr M R n p n) a) n d 41— +rt X' J 0 D. m O 6) N T T r .O V 2'e r ti 92 c �' CO Mi go de, 0 o ii 0 to 4 '1 n #k p i4/1 's S$ `SL t ii Piii 7,3- .0 sr ` @� 4 . 4 , 'N pi re 1.4 Lk 44 } �",4.ti U CO-0 — l 41. a N R N CI 4, } a 'E to .-F, agog L { ,r . dig .4 a)• t $ l6 Q U ` S a „ 1 1f a 2 a 1.. ,, Imo. a) o E f Q . ' fiRro; 0 .. yon LLa c m s R' c. moo a r sca 4. 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A team composed of project managers and analysts develop and/or update cost allocation plans, along with their frequent companion projects—user fee studies. Provided below• are project descriptions of a similar nature to those requested by the City of Petaluma. Contact information for each has been provided inthe References section of thisproposal, located on page 18. City of Placentia — Cost Allocation Plan and Comprehensive Fee and Rate Studies The City of Placentia was seeking an outside oonsultant to develop an overhead cost;allocation study, as well as a comprehensive fee and rate study,for the.development of its master:list of fees. Willdan recently completed these studies in a manner that would fully identify andtake.into account all direct/indirect costs. Our primary objective for the overhead cost allocation study was to ensure that general government costs are fairly and equitably allocated to appropriate programs and funds, which are based on tailored and well thought out allocation factors. This effort ensures that each enterprise and program bears its fair share of general governmental expenses. City of Irvine — Comprehensive User Fee Study and Cost Allocation Plan In January of 2009, Willdan completed a comprehensive user fee study-and cost allocation plan for the City of Irvine. The cost allocation plan was OMB -A-87 compliant, whereas the user fee study focused on the community development)planning, city clerk, public safety,:and public works departments. In addition to identifying the true costs of City-provided services, Willdan staff;wbrked with each department to identify opportunities in recovering costs of services for which no fee had previously been,collected. To reflect current conditions; Willdan was retained in July of 2011 to update both the cost allocation plan and user fee study. This work was'completed in March of 2013. City of Glendale - Comprehensive User Fee Study The City hired Willdan to determine if the.currentfee schedule accurately reflected actual costs for the rendering of over 1,000 fee-related services In oider to verify whether its General Fund was subsidizing many services benefitting users, the City requested an expert analysis..of fee amounts to assure that support costs were included in service costs. To address these issues, the City requested a comprehensive update of its fee schedule. As a part of this update,the study completed by Willdan,reviewed current service fees; and identified the full cost recovery fee, or total cost associated with delivering each'service. Town of Fairfax — User Fee Study In,May;oY2009, Willdan completed,a user fee study for the Town of Fairfax. Thisproject involved the development of a methodology to convert the building and safety valuation-based permitting calculations, to more equitable and defensible square footage or deposit-based methodologies. Willdan also conducted a comprehensive cost analysis of Town-provided building and safety service functions. Given that the Town was interested in recovering the full cost of these provided,,services, Willdan analyzed allocated indirect costs (such as;a portion of the finance department) to building and safety hourly rates. In that way, Willdan enabled the Town to recover all,direct and indirect costs associated with providing services. The final report included a comparison survey of neighboring jurisdictions. I I I �'.' 7.7.1.3 Project Team WI LLDAN Pro, I,al rU ills City CO C;lit�n.� 15 A g rA Financial Services city o) City of Burlingame — Comprehensive User Fee and Development Impact Fee Study In order to develop a-user fee program that allowed for full cost recovery; Willdan analyzed and identified the true cost of services provided by City departments, including such and development-related services as building and safety, engineering, and planning. Likewise, Willdan completed a development;impact fee.study for the City, wherein existing development and future growth were identified; facility standards were calculated, facility needs and costs were determined, funding and financing alternatives identified, and documentation to support the new'impact fees was provided. For both the user fee and development impact fee-studies,Willdan also conducted a fee comparison survey in neighboring jurisdictions. Town of Los Altos Nibs — Cost Allocation Plan and User Fee:Study The 'Town recently hired Willdan to ,complete, a cost allocation plan' and user fee update. The Town had not undertaken.-a user fee study for-manyyears;;and utilized an outdated, internally developed, cost allocation,plan. To date, Willdan has completed the cost allocation plan and presented the report and results to the Town's Finance Commission.We have;developed the preliminary user fee model, conducted the initial round of onsite interviews and collection'of activity data and information, and'are preparing the draft schedule ofupdated fees. Town of Danville — Cost Allocation Plan In February of 2012, the Town of Denville-hired Willdan to complete a cost allocation plan and prepare fully-burden hourly rate (FBHR) .calculations for,landscape and lighting maintenance workers. Relevant documentation was obtained and reviewed to enhance our understanding of the issues at hand;-and Willdan identified and resolved policy issues that were typically raised by these studies. In addition, Willdan staff'addressed data gaps to gain a full understanding of the Towns goals for the[cost allocation plan and FBHR calculations; developed and tested a model that would ultimately be used to calculate proper cost allocations derived fromrgathered data; and utilized budget and organizational information; as well as 'other required gathered information, to complete the work. To ensure that preliminary allocations provided an accurate depiction of how central overhead costs should be borne by operating programs,and funds,the draft cost allocation plan model was reviewed With Town staff and, as necessary, adjusted. The cost allocation plan was consequently, used to determine the indirect costs attributable to each operating department.A draft report was then prepared, whereby the cost:allocation plan's background, model methodologies, and results were discussed; calculations and supporting data-was textually presented, with easily-understood tables; and a report was then provided to the Town. An in-depth review of'the report and model was then conducted, I whereby an optimum allocation method for each expenditure type,was achieved. City of Thousand Oaks — Cost Allocation Plan In 2010, Willdan prepared an OMB A-8Z compliant cost allocation plan for the of Thousand Oaks. The objective of this project was to determine,the appropriate allocation of indirect costs from City General Fund central service departments; to General Fund operating/non-General Fund departments/programs. The plan model included 16 allocation bases distributing costs to'over 100_departments+and divisions.-.Both full cost allocation and OMB A-87 cost allocation models were delivered to the City. Willdan was awarded a four-year contract and will therefore, be updating the,plan annually,through2014. Assigned Staff Our management and supervision of the project team is very simple7'staff every position with experienced, capable I personnel in sufficient'punters,to deliver a superior product to the City; on time and on budget With that philosophy in mind,we have selected experienced professionals for this engagement: We are confident that our team possesses the depth of experience that will sdoceasfully fulfill'your desired work,perforrnance. Mr. Chris Fisher will serve as the project manager and primary City contact, whereby he will apply his extensive financial rate design/modeling and City experience and ability to clearly communicate results through the facilitation of numerous,stakeholder forums. In this role, he will attend meetings and presentations, produce key study elements, and will be responsible for work deliverables. • W I LLD p h 1 7.7.1.3 Project Team 16 i.=_..a Financial-services Fr000sel to Ihn City Uf PetaWma �- I Cay o ¢ 7s LumA w t ; � .trETA • Mr. Robert Quaid, CPA, will provide,quality assurance/quality control to this engagement in the role of technical advisor. Mr. Quaid will review the models as a third-party internal reviewer prior to their submittal to City staff. His continual review of data entry and model development assures that the draft-and final products have been thoroughly evaluated for potential errors; thus providing quality client deliverables, and high levels of integrity and outcomes throughout the duration of the project. Mr: Tony Thrasher and Ms. Andrea Boehling will provide analytical`support;and will work closely with Mr. Fisher and the City to develop,complete and accurate models that will best fit the City's needs. They will ensure that data is collected, interpreted, researched, and correctly entered into..the model. Experience gained assisting with cost allocation plan and user fee projects for the Cities of Placentia, Bellflower, Irvine, Lynwood, Agoura Hills and Thousand Oaks will be utilized throughoutthis engagement. Furthermore, to ensure that the project"stays on schedule and is properlydocused on City objectives, Mr. Fisher, in collaboration with Mr. Thrasher and Ms. Boehling, will provide City staff with updates to summarize our progress against the project timeline, and update the status of upcoming deliverables: We will also document discussions leading to important policy decisions and/or theschoice of critical assumptions used in constructing the analysis and rate model. Given the December'2013 protect completion date noted in the Cites RFP, it will be important to the overall success of the project to ensure that work progresses according to the"timeline that is agreed to during the project kick-off: We will also schedule and conduct conference.calls necessary to review project progress, and address changes in objectives or direction of the. project. Finally,'following key stakeholder discussions, we will schedule a"call to summarize findingszand direction with City staff, to make.certain that we are in agreement with stated objectives, and that feedback'is incorporated as appropriate. All of these steps guarantee that as the project moves forward success will be achieved:by continually aligning our approach and work with stakeholder and City objectives, adjusting where necessary. Resumes for Willdanis'project team are included in the Appendix section of this,proposal. Willdan will not require the assistance of a subconsultant firm to provide the scope of services outlined in the City of'Petaluma's RFP. 'F` 7.7.1.3 Project Team WI LLDAN Pii i o I, to the Ui 0'P=:(a[uma 17 y, Financial Services City of fi I te = vnm t 7.7. I..4 References Provided below is client reference information for the project descriptions:previously identified in the Project Team section of.this submission. We areyproud of our reputation for,customer service and encourage you to contact these clients in regard to our commitment to completing the projects within budget and agreed upon timelines. City of Placentia—Cost Allocation.Plan and Comprehensive Fee and Rate. .Studies Karen Ogawa,.Finance Director 401 EChapman Avenue, Placentia, CA!92870 Tel.#: (714)993-8237; E-mail: kogawebplacentia.orq City of Irvine—Comprehensive User'Fee:Study and Cost Allocation Plan Ken Brown, Manager of Budget and/Business Planning One Civic Center Plaza, Irvine-CA 92606' Tel.#: (949)724-6046; E-mail: kbrown(a7ci:irvine.ca.us City of Glendale—Comprehensive User Fee Study Bob Elliot, Director of Finance 613 ES Broadway,;Glendale, CA 91206 Tel#: (818)548-2085; E-mail: Belliot(aha.cilendale.ca.us Town of Fairfax—User Fee Study Michael Rock, City Manager(formerly with the Town of Fairfax; now,with the City of Lomita) 24300 Narbonne.Avenue, Lom ita,.CA 90717 Tel. #:(310)325-7110,Ext. 115; E.mail:-m:inckto")lomitacitv.com City of Burlingame—Comprehensive User Fee and Development Impact Fee Study Jesus.Nava,.Chief AdministrativeOfficer (formerly with City of Burlingame, now with Santa Clara Valley Water District) 5750 Almaden Expressway; San Jose;CA 95118 Tel. #: (408)265-2600; E-mail:jnavaevallevwater:orq Town of Los Altos Hills— CostAliocation Plan and User Fee Study Richard Lee Finance Manager 26379'Fremont-Road, Los Altos Hills; CA 94022 Tel. #: (650)947-2512; E-mail:rlee(a,losaltoshills.ca.gov Town of Danville—Cost Allocation Plan Elizabeth.Hudson,'Finance Director/Treasurer 510 La Gonda Way, Danville;CA 94526 Tel. #:'(925)314-3371; Email: Ehudsonadanville.ca.gov City of Thousand Oaks,—Cost'Allocation'Plan John;F. Adams, Finance Director 2100 Thousand Oaks Boulevard,Thousand Oaks,CA 91362 Tel. #: (805)449-2235; Email.jadams(o>toaks.orq WW I LLDAN g 7.7.1.4 Reference:, 18 Pr gicv,n1 lc lire ell,/c f �_Ia�Lona i 9 Financial Services a1 City of , �tl ifJ i '*`.` ., .' ,...% ' % lip 'PET LU A - Cost Allocation Plan and User Fee Client Listing A selection of our clients, which are similar in nature to the City's engagement, are outlined in the table below. v m � .dal 5f+ x,31` s�-^' •-w W :v a C"('lticre3 a !m City of Adelanto, CA Cost Allocation Plan and User Fee Study' City of:Agoura'Hills,CA - ;Cost Allocation:Plan and^User Fee Study City of American Canyon,CA .User Fee Study City of,Artesia'CA' - ',Citywide User.Fee Study .; - City of Bellflower CA Cost'Allecation Plan.and Comprehensive User Fee Study City of:Burtingame:CA rComp"rehensive User Fee!and Development.Impact Fee Study, City.of Cathedral City, CA -.User Fee Study City.of Coachella;CA f`Cost Allocatio n Plan and,Compreh nsive User Fee'Study7 , . City of Colton,CA Comprehensive User Fee.Study City of Compton,CA 'Cast AllocatioiilPlaiS City of Covina,CA Cost Allocation Plan City of'EI,Monte,;CA ',User,Fee'Study for the,Public Workstand Planning Departments and impact City of Elk Grove,CA - User fee Study City ofFlorida City:FL ;Cost Allocation.Plan City of Fontana,CA Cost Allocation Plan and Building Department.User Fee Study City of Gardena,1-CA .. . 'Cost AllocationPian . . _ ' - City of Glendale,.CA Citywide User Fees and Charges Study City of Grover Beach,,CA Cost Allocation;Plan end'Comprehensive Master Fee and Rate Study City of Hawthorne,CA Cost Allocation Plan and User Fee Study City of Hayward;CA, - .Cost Allocation'Pian and''.Comprehensive User Fee Study City of Hemet,:CA Cost Allocation PlanandComprehensive-UserFeeStudy City of'Hesperia„CA ' Cost Allocation Plan and Comprehensive User Fee Study • City of Indian'Wells,CA Cost Allocation Plan • City of Irvine,CA ,Cost Allocation Plan and User Fee Study' City of Irwindale, CA Cost'Allocation Plan • WI rI LLD A A' I t7.7 II 1 4 References 19 Li, 1 Financial Services Proposal s City of Petaluma Clt_vu� `l '�t= x r PETAL A r. ( � � gym+ "" ".Z". �' RCiB iQ06a ta''' � _-. atr Alan sin and User fe Study Clients`:. ra > City of Kingshurg;CA . .'Planning Department User Fee Study - Cityof La Mirada, CA Overhead Cost.Allocation Plan and Citywide User Fee Study °Cityof.Laguna Hillsr�CA' ;Comprehensive User Fee:Study• - City of Long.Beach,CA Cost Allocation Plans City of.Los Altos-CA CostAllocation"Plan' - City of Lynwood,CA Cost Allocation Plan ,'City.of.Madera,-.CA afi'Development'Departments User Fee Study:, • . City of Manteca,CA Cost Allocation Plan City of CostAllocation•Planand'.Develo menu p f Services User Fee Study, • City of Miami Beach, FL Revenue Enhancement Study Cityof Montebello;.CA Cost AllocationPlan,^Comprehensive iserFee Study and Impact Fee.Study City of Monterey Park, CA Cost Allocation Plan and User Fee.Study City of Murray City UT Cost Allocatidh Plan City of Norwalk,CA Cost'Allocation Plan and Comprehensive User Fee Study . City of Orange,LCA • ;Comprehensive User.Fee•Study City of.Palm Desert,CA Road Maintenance Cost Allocation Study City of Palm Springs;CA '^'Cost Allecation.Plan and.'.Comprehensive User Fee Study City of Phoenix,AZ 'Development Services Special Revenue Fund andFee Study City of Placentia,CA . ' ;Cost"Allocation,Plan ands,User Fee;Study,_ a. ,City of Pleasant Hill,CA "Comprehensive User Fee Study City of Richmond;CA Cost Allocation'Plan,UserFee and;Impact FeeStud Y City of Rocklin,CA Building.Department User Fee Study - City of San Carlos,-CA ,Cost"AllocationPlan;User Fee and Impact Fee Study City of San'Marcos',CA Non-development Services Department Fee Study City of Shasta;Lake;CA - Planning and Building Division Fee Study City of Sierra Madre,CA Development Services Fee Study City of.South EI Monte,:CA- :.Cost Allocation Plan and User Fee Study V 1 L L D n N 7.7:1.4 References 20 rc, tsno Ine(Ay 01 1 Financial Services kf-Ir Ci ty Or ijfi:lit' yt4 ..y k _, §, ` JMarm pp nn INl a :i ik x v 5 t ial�Seivi C st•9,a n U 4_,L ` 1 nts City of Stockton,CA .Cost User Fee Study . : u Cii ofd Sr riseAZ City of _ p •Cost ity of Tehachapi,CA Building, Planning and Engineering Fee-Study City ofThousand Oaks CA °`:, (Coat fAllocation Plan(includes up to�tur annual updates) City of Torrance,CA Market Rate Program Fee Comparison.Study City of Ukiah;CA, a ;Cost Alloc Lion:Plan and`Comprehensive User Fee,Study City of Upland, CA Cost Allocation Plan,User Fee and Impact Fee.Study !. '911 Emergency Communications Fee Study;Cost Allocation Plan and User -Fee StudY City of�Vallefo,CA City of Walnut Creek,CA Cost Allocation Plan and Comprehensive:User Fee Study • )County of Marin, C.A Plaining and Environmental Health User Fee Study County of Mariposa,.CA UserFeeStudy County of San Benito, CA. IIUser Fee Study Town of Buckeye,AZ Cost Allocation Plan and Comprehensive User Fee Study Town of CA Cost Allocation-Plan' Town;of Fairfax,CA Comprehensive User Fee Study. Town of Longboat Key FL Cost Allocation Planand'Bwldmg Permit Fees and Fire Inspection Fees Town of Los Altos Hills,CA Cost Allocation Plan and User Fee Study I Town of'.Portola Valley CA Development Services^Fee Study ' Town of Yucca Valley,CA Comprehensive User Fee Study C; WILLDAN 7.7.14 References 21 Yi Proposal it 1.110 Cliy of F'elalunk Financial Services I I N ti N a) f "5 r- 0 .---, 1 , la-to a:to Lo,a to to at-trt,.-yrta co °: 1 st^1 ..c 4.7*-IW, 3Ntnt co M 1:2 10° NI°1(0,CP iNCI to CI , ?I' I(?) 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CC a_ 0, , CA .1.1 +-' ' ...r.Cik = .1 S.4.,> W ,... c.4 r) .1. 6 .0 u., r,t4 c., .I" it ID N.. c0 cr) --ck_ ,..t!“n .sd ,n ,k _t,-...i mc ‘,.., . s s s ..t,s is .g.x .x au wi ue in to w co up- , o ' u) En co„in u)-in Ca 'Ca 0 le .....)Ta ,....J 5 • rai b '0 > CO co ca co 'co co ra 0 ca m <a a; to,ca. to m as 10 H'I- I- I- H./- H D H H I- I- H H I- H I=.. — c ri > c O II a fl - LSO , E a; e--, • -0 E • 0 0= r--- a) E , . i I .91 I City of *PETALU A • . �' ;.` 1 . 3' ,_ - Notes: n The cost of preparing the user fee:study can be included`in the;resulting:.new fee schedules. Therefore, over time the City can recover:the initial outlay of funds that was required to complete the study. it Wherever possible, to maximize efficiency and cost-effectiveness, we will combine meetings and data gathering efforts between the user fee and cost allocation plan studies. = There is no additional expense for OMB A-87 features or for a proprietary software program. ▪ Our fee includes all direct expenses associated with the project. n We will invoice"the City monthly based on percentage of project completed. Et Additional services may be authorized by the City and will be billed at our then-current hourly overhead consulting rates. Additional Services Our current hourly rates are listed below. This hourly fee schedule will be valid in calendar year 2014 as well. { „ * Wiih3.n i fat Sctedule a Position , :` - `Houly Rate'• ' '` , Group Manager $210 Principal Consultants:., t$170 Senior Project Manager $165 Project Manager; r '-$145! Senior.ProjectTAnalyst $130 Senior Analyst . $12.0 Analyst $100 Assistant'enalyst, - • $75'. t 1 { r ..° 7.7.1.5 Fee Schedule 23 { `• W I LLDA� Prc. i s it o the r hr Petaluma (L./LA Financial Services l J City o 7.7. 1.6 Appendices Exceptions to the City's Request for Proposals Wilidan's attorney has reviewed the Professional.Services Agreement provided,as part,of the RFP packet.We kindly request the Citys consideration of the contract+exceptions outlined below. Language requested for removal has been streek-through and revised language`has been underlined. 22. Indemnification. To the maximum extent permitted by law, Consultant shall, at its own expense, indemnify, defend with counsel acceptable to the?City, (which acceptance will not be unreasonably withheld), and hold harmless City and its officers,officials,employees, agents and volunteers("Indemnitees")'from an against any and all liability, loss, damage; claims; suits, actions, arbitration proceedings, administrative proceedings, regulatory proceedings, civil penalties and fines, expenses and costs (including, without limitation, claims expenses, attorneys fees and costs and tees of litigation) (collectively,"Liability') of every nature, whether actual, alleged:or threatened,;ti the.eztentresulting from.Corisiltant's negligence or other wrongful conduct arising out;of'or in connection with ithe Services or Consultant's'failure to comply with any of the terms of this Agreement; regardless of any fault or alleged fault of the lndemnitees. The Consultant's obligatien-1e iade defend any �old haarmlo ^der-this-previsien shall not oxs --beG461se-moo Cons !tant'c inability to evaluate Liability,.or because the Consultant evaluates Liability and determines that the Consultant is-net-ei-may-not be liable. The Consultant must respond within 30 calendar days to any tender for defense and indemnity by the City, unless the time for responding has.been extended by an authorized representative of the City in writing. If the Consultant fails to aseept respondlto the=tender of defense and indemnity within 30 calendar days, in addition to any other remedies authorized by law, so'much.of the money due or that may become due the Consultant:under this Agreement as shall reasonably be,considered necessary by the City, may be retained by the City until disposition has been made of the matter subject to tender, or until the Consultant aesepts responds. to the tender, whichever occurs first. In 'the event that the City must file responsi'e documents in a matter ,tendered to Consultant prior to Consultant's acceptance of tender, • Consultant agrees to fully reimburse all,costs, including but not limited to reasonable attorneys fees and costs and fees of litigation, incurred4by the City in filing such responsive documents, if Consultant ultimately accepts such tender. D. Other Insurance Provisions 5. Each insurance policy required by, this clause shall be endorsed to state that coverage shall not be suspended, voided, canceled by either party, reduced in coverage or in limits except after thirty (30) days' prior written notice by eertifled:first class mail, roturn receipt roqucctod, has been give to the City. ten (101 { days notice if cancellation is due to nonpayment of premium. Resumes Resumes for the key personnel denoted in the Project Team section of this submission are presented on the following pages. These resumes highlight projects of a similar nature in which the individual'had hands-on experience, and also include each their length oftime with!:the firm. WILLDAN 7.7.t 6 Appendices Al t • Financial'Services Proposal o the CI.),vi Ptialumn 315 CND'°� L1iIE=FIiEa TALU ' I Chris Fisher Project Manager- , Education Chris Fisher,group manager of Willdan's Financial Consulting Services group, will serve as San Francisco State project manager. He will also share his extensive knowledge related to cost-of-service University, Bachelor of principles with-members of the project team. Science, Finance Mr. Fisher joined Willdan in April of 1999 and during°that time has managed an array of Areas of Expertise financial consulting projects for public agencies in California, Arizona and Florida, Cost of Service Analyses coordinating the activities of resources within Willdan, as well as those from other firms working on these'projects. He is one of the firm's leading experts for special district financing Multi-disciplinary Team related to public infrastructure, maintenance and services, including public safety. Management Related Experience Special District City of Glendale, CA—Comprehensive User'Fee:Study:As principal-in-charge, Mr. Fisher Formations oversaw this ;project; which required the review of the City's current service fees and identification of the full cost recovery fee, or total cost associated with delivering each service. Client Presentations City of La Mirada, CA — Overhead Cost Allocation,P,lan`and Citywide User Fee Study: Mr. Fisher rovided policy guidance and quality y s update and Proposition 218 P P Y 9 q y assurance to the Cit ' development of a comprehensive citywide user fee study for the development of a master Affiliations user fee and rate schedule and a cost allocation plan to recover overhead costs related to California Society of centralservice•activities. Municipal Finance City of Placentia, CA— Cost.Allocation Plan,and Comprehensive Fee and Rate Studies: Officers Mr. Fisher oversaw the development of an overhead cost allocation study, as well as a Municipal Management comprehensive fee and rate study for the development of the City of Placentia's master list of Association of fees. Northern California City of Irvine, 'CA.- OMB A-87 Cost Allocation Plan and Comprehensive User Fee Study: Willdari completed a cost allocation plah,and user fee study for the City of Irvine. Mr. California Municipal Fisher managed and provided quality,assurance to this project, ensuring the accuracy of the Treasurers Association models, as well as the final reports. He also presented the results to the City's Finance 121 Years Expel1„arse Commission and to the City Council. City of Ukiah; CA — Cost Allocation, Plan and Comprehensive User Fee Study: Mr. Fisher provided quality assurance to this project, ensuring the accuracy of the models, as well as the final reports. City of Adelanto,.CA — Cost Allocation Plan and User Fee Studies: As principal-in- charge, Mr. Fisher oversaw the development and review of an OMB A-87-compliant and full cost allocation study and.a comprehensive user fee and rate study for the City's`masterlist of fees, also assisted'in presenting results to the City:Willdan previously successfully completed cost-of-service-based fee studies for the City in 2004.and.2007. Town of, Fairfax, CA — User Fee Study: Mr. Fisher provided quality assurance to this project, which involved the development of a methodology to convert the building and safety valuation-based_ permitting calculations; to more equitable and defensible square footage or deposit-based methodologies. The Willdan Team also conducted a comprehensive cost analysis iof`Town:provided' building and safety service functions: Given that the Town was interested in recovering the full cost of these provided services, Willdan analyzed allocated indirect costs (such as a portion of the finance department)to building and safety hourly rates. In thatway, Willdan enabled the Town to recover all direct and indirect costs associated with 1 A/ q t�I providing services.'The final report included a comparison survey of neighboring jurisdictions. VVV i I I fl A 1 V 7.7.1.6 Appendices A-2 Piupo ai in Iiie CM/of Felali rna Financial Services .hhh !h� err.., v h 7.. V PCity of ETALU A l ry !, ` fij r Town of Los Altos Hills, CA — Cost Allocation Plan and User Fee Study: Mr. Fisher is the C.Fisher engagement director for Willdan's:current work with the Town to complete•a cost allocation Resume Continued plan and user fee update. The Town has not undertaken a user fee;study for many years, and currently uses an outdated, internally developed, cost allocation plan. We have completed the cost allocation plan, and presented the,report and results to'the Town's Finance Commission. We have developed the preliminary user fee model and are preparing the draft schedule of updated fees. Mr.. Fisher oversaw the development and ,quality review of both the cost allocation and user models and was responsible for-QA/QC of the report. City of Walnut Creek, CA— Cost Allocation'Plan and U ser Fee Study: Willdan completed a cost allocation'plan and comprehensive user fee study for the City. The analysis included an in=depth review of the full cost to the.City for requested services provided by the following departments:'Police{ Public Services; Arts, Recreation and Community Services; Community Development Administrative Services including Purchasing/Warehouse; and City Manager/City Attorney Departments. City of Hayward, CA—.Cost Allocation Plan and User Fee Study: Mr. Fisher is serving as the project manager for the City's full overhead cost allocation plan and OMB A-87 cost allocation plan, along'with a comprehensive master user fee study. He has worked with City and Willdan'staff to gather the necessary data and oversaw Willdan's development of the cost allocation model. The City has a complicated and detailed budget and the cost allocation plan that Willdan developed is tailored to their,structure, and includes provision for several Internal Service Funds. ff ,'.:1' W I LLDAN ( 7.7.1 B Appendices A_3 p ; o the.C O of Peidlunin FServices I new Tory Thrasher Analytical Support Education Owing to his prior cost"allocation and user fee.analyses experience, Mr. Thrasher has been Bachelor of Science in selected to provide analytical support for the City's engagement..Currently, Mr. Thrasher is an Finance (Econometrics); analyst within the Financial Consulting Services group, whereby his responsibilities include California State .supporting project managers and conducting fiscal analyses for cost allocation plans, user Polytechnic University, fees, and utility rate studies. Pomona' Mr. Thrasher's prior employment was as a financial,analyst working in bond, equity, and Areas ot'Expertise mortgage backed security markets for Wells, Fargo Bank, Bank of New York Mellon, and Cost Allocation Plans Deutsche Bank: His experience includes portfolio accounting, differential analysis, and forecasting. Fiscal Analysis for User Fees and Rates Related Experience City of Placentia; CA — Cost Allocation Plan and>Comprehensive Fee and Rate Study: Utility Rate Studies As an analyst; Mr: Thrasher provided analytical support;..and designed micro-level allocation models to ensure.full-cost recovery for police, community services, engineering, planning, and 2 Years Experience building departments.:, City of Irvine, CA OMB A-87 Cost Allocation; Plan and Comprehensive User Fee Study: Serving as the project's analyst, Mr. Thrasher provided analytical support; and designed micro-level allocation models to ensure full-cost'recovery for public safety, public works, community development, community services, and administrative departments. City of Bellflower, GA—OMB A-87 Cost Allocation Plan and Comprehensive User Fee Study. Update: _Provided analytical support. Primary duties included finalizing model figures and generating reports. Town of Los Altos Hills, CA— Cost Allocation Plan and User Fee Study: Mr. Thrasher is working with the Town on this project, providing analytical support, gathering data working with staff to?make+refinements, and developing cost allocation and fee models to ensure full- • cost recovery for building and safety, planning, community development, and public works departments. City of Agoura Hills,_CA — Cost Allocation Plan and Comprehensive User Fee Study: Mr. Thrasher provided analytical support for this engagement, whereby he designed micro- n level allocation models to ensure full-cost recovery for building and safety, planning, community development,.and public works departments. Town of :Danville,. CA — Cost Allocation Plan: Provided analytical support for this engagement..Primary duties included finalizing model figures and generating reports. City of Hayward, CA — Cost Allocation Plan and User Fee Study: For this ongoing project, providing analytical support, and primarily responsible for the development of the models: Primary duties include gathering and verifying necessary data, finalizing model figures and generating reports. City of"Lynwood,:CA— Cost Allocation Plan: Provided analytical support. Primary duties included finalizing model figures and generating reports. City of.Murray, ,UT — OMB A-87-compliant-Cost Allocation Plan: Provided analytical support. Primary duties included finalizing model figures and generating reports. c:741, WILLDAN I 7.7,1.6 Appendices A-4 ;'1 Financial Services f'in�u ai to Ili!A .ilv of Pcaahim;,3 I n JLe tW to tt'City"nf 4,1t q c. ' PETALUMA t f Andrea Boehling Analytical Support Education Ms. Boehling is an analyst within the Financial Consulting Services group, whereby she Bachelor of Science in supports project managers in conducting utility rate analyses; fee studies, cost allocation Computer Engineering plans, monitoring,Proposition 218 compliance, and forming,special,districts. and Accounting, DeVry University Some of Ms. Boehling'sduties include coordinating and conducting activities involved with the formation of Community Facilities Districts, conducting special tax and assessment.modeling, Areas of Expertise database integration and manipulation, revenue and expenditure analyses, documentation Cost Allocation Plans research.and preparation, and client interaction. Fiscal Analysis for User Having joined'Willdan in August of 2012, Ms. Boehling came to us with more than six years Fees and Rates experience'as an'Information Systems Auditor for the State of Tennessee. Utility.Rate Studies Related Experience Town of Los:,Altos Hills, CA — Cost Allocation Plan,and User Fee Study: Ms. Boehling Proposition 218 provided analytical support to ensure that the Town's OMB A-87-compliant cost allocation model and plan fairly allocated general and administrative overhead service costs to Community Facilities appropriate activities and departments. She-also is currently assisting with a fee study that will District Formation capture the full"cost recovery associated with the delivery of certain Town services, including community development, planning, publicwworks,;and parks.,and recreation. 8 Years Experience City of Hayward, CA--Cost.Allocation Plan and User Fee Study: Ms. Boehling is working collaborativelyiwith City staff to conduct both a full overhead cost allocation,plan and OMB A- � 87 cost allocation plan, along with a comprehensive master user fee study. Duties include reviewing relevant: documentation, gathering information related to indirect staffing and functions, preparing a comprehensive draft cost allocation model and plan, preparing a fee model, and testing and reviewing the model and''results with project management personnel and Citystaff. City of Red Bluff,.CA — Full Cost Allocation Plan: Ms, Boehling helped develop a cost allocation plan and model that fully allocated central overhead "costs to appropriate operating departments, funds and/or programs; and automatically allocated only those costs allowed under OMB A-87 guidelines, excluding unallocable expenses from the distribution of costs. She completed the model and report, and worked'directly with the client to integrate their feedback and revisions. City of Thousand Oaks, CA — Cost Allocation Plan: Provided analytical support in the development of an annual update to the City's extensive full and OMB A-87 cost allocation plan. Ms. Boehling assisted in the annual review and update of the model, and in the development of updated allocation bases that accurately reflected. City operations, while complying with..regulatory requirements.'She also prepared the revised report for delivery to the City. City of Salinas, CA — Cost Allocation Plan: Currently-providing analytical support in the preparation.of an OMB A-87-compliant full cost allocation plan and comprehensive fee study for the development of a master list of fees. Ms. Boehling is working to identify and take into account direct and indirect costs, along with changes in staffing; structure, and service delivery-methods. She also assisted in the preparation of user-friendly Excel-based models that City staff could easily update in the future to determine the proper allocation of expenditures and ongoing full cost of City-provided services. 4 7.7.5 G Appendices A-5 1N1 LLDAN ( Pp po,ai to the t ;t Puiaiuma S A�Li Financial Services r 3 !\ City o(' M r Trri ni, PETALUM t* zr,— Robert Quaid, CPA Technical Advisor Education Bachelor of Science, Robert Quaid, has been selected to provide quality assurance/quality control due to his University of Southern extensive experience in public financing In his position;as a Principal Consultant at Willdan, California- Mr, Quaid provides project management, procedural support and quality review for Willdan's District Administration and Financial Services Consulting groups. Areal of Expertise Acquisition Audit Services With more than 13 years of experience in the public finance industry, Mr. Quaid has participated it the annual administration of hundredsspecial tax and assessment districts and Cost Allocation Plans performed numerous cost allocation plans and user fee studies. Mr. Quaid began his career as an auditor.in 1976,with the international CPA firm formerly known as Haskins & Sells. He Statutory.Financial spent 11 years,as an accounting and financial manager in the real estate development Reporting industry before joining Willdan in 2001. Fiscal Analysis for User Related Expei'isnce Fees and Rates City of Thousand Oaks, CA —Cost Allocation Plan:.Mr. Quaid served as project manager for-the development of-an OMB A-87 compliant,cost allocation plan model-using fiscal year Fund Audits 2009 actual costs as the basis for the allocations: He was responsible'for the preparation of the Cost Allocation•Pian report and provided cost allocation model training to City staff. Quality.Review of Community Facilities, The objective of;this,project wasto,determine the appropriate allocation of indirect costs from Lighting&Landscaping; City General Fund, central service departments to the General Fund operating and Assessment Districts departments/programs and the non-General Fund departments/programs: The plan model included 16 allocation bases allocating costs to over 100 departments and divisions. Both full Affiliations and OMB A-87 cost allocation models were delivered,to the City. Willdan was awarded a four- California Society of year contract, and will'be updating the plan annually over the next four years. Municipal Finance Officers Cities of•Fontana, Gardena and Hawthorne, CA — Cost Allocation Plan Projects: For each of these cities Mr. Quaid served.in the'role of1task manager for the development of an California Society of OMB A 87 compliant cost allocation plan model using Microsoft Excel. He was responsible for CPAs the preparation of the cost-allocation plan report and trained City staff on how to use the cost allocation rnodel. Certifications/Licenses Certified Public Cit y of Rialt o, CA — Comprehensive User Fee Study: Project manager for the Accountant Comprehensive User Fee Study to develop a user fee model in Microsoft Excel and update fees for Planning,. Engineering, Building, Public Works;-Recreation, Police, Fire, City Clerk, 13 Years Experience Treasurerand'Finance. City of Cathedral City,'CA— Comprehensive User Fee;Study: Project manager for a user fee study that required updating fees for Planning, Engineering, Building, Police, Fire, City Clerk and Finance.. x I 7.7.1.6 Appendices -.V I L�D/l - Pnwposel to Ihr:C'i t �' Pelalumz A j i,;,t! Financial Services Cit ' . _ ItAt 11, esl} E s s147 N � � 4 L tr.an — ..__. Proof of Insurance With a rating of A+X04,Willdan maintains s insurance from top-rated companies,as.well as standard legal licenses that uphold state and federal labor laws. Upon award of contract certificates of insurance and endorsements will be provided to the City. A sample certificate otinsurance is included below for reference. • ACORR, CERTIFICATE OF LIABILITY INSURANCE n.,"l`D""' S 1/1/19 D 'a'a+er OftL2 AYD CONF Is NOED Gh A MAULS OF INI'OfttlAliUN P' 0, i A 10A k AxgUri atoll ONLY.n 'r,11S'CC R3,NO i ooi15 p1o; rrorr4i r.xicNI,oi: P. 0, 9x4 1096Q Al TCR TI COVERAGE ILArcoRnr5,NPi Ai rC'LI FET 501.0 . 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CFNCELLATION10 x6010:0.1 OC 11IE,AlI00S 1050101 i11Ctl TCCSCIEF B3 CD=.:ED 17:00.40 A'G W.TVIICITCCYJI.% !C SS 1:iCOrl: azat p=7Y] A4 .1.7E F'LT . 01511;10 CdT1 W T:IS' =CO'TO .i: 0`51101:.010{1)1412 94,00)10 2177::CPL G-, PAILOP.R' 2'O 01 • ❑035. [100778:00 OTt 1251:.1. 1 L:AIDLiT1 Cr AN'( 00:0505 ISIS: 100(150. ITC Y 11001.O1.RT 0RC00::SCIY. •v /Ja�ll•_,JJ/ ACORD 25-S(71911 C AGGRO CORPO 1103:1996 I 7-‘' WI LLDAN 7,7.3 s Appanmccs 1 2 ? Pro`s sal le taw City �l Pt=ia wnen -/, Financial Services 1, 111%.