HomeMy WebLinkAboutResolution 2015-058 N.C.S. 05/18/2015Resolution No. 2015 -058 N.C.S.
of the City of Petaluma, California
ADOPTING THE 2015 TITLE VI PROGRAM
FOR PETALUMA TRANSIT
WHEREAS, the Moving Ahead for Progress in the 21 sc Century (MAP -21) (Public Law
Public Law 109 -59, July 6, 2012) continues the Federal Transit Administration Formula
Programs (23 U.S.C. §53) and Surface Transportation Program (23 U.S.C. § 133); and
WHEREAS, pursuant to MAP -21, and the regulations promulgated thereunder, eligible
project sponsors wishing to receive Federal Transit Administration (FTA) Section 5307 and
Section 5339 grants for a project shall be required to follow all published FTA guidance
documents; and
WHEREAS, the FTA requires grantees to periodically adopt written Title VI Programs
to ensure equal access for all to FTA- funded transit services; and
WHEREAS, the City of Petaluma is an eligible project sponsor for FTA Section 5307
and Section 5339 funds and obligated to comply with any and all FTA regulations; and
WHEREAS, the City of Petaluma has benefitted greatly from inclusion into the FTA
Section 5307 and 5339 Funding Programs, and wishes to continue eligibility for these funds for
projects, such as bus replacements, facility renovations, communication equipment procurement,
and operating assistance /preventative maintenance.
NOW, THEREFORE, BE IT RESOLVED, that the City of Petaluma formally adopts
the 2015 Title VI Program for Petaluma Transit, attached hereto and incorporated herein as
Exhibit A, which shall apply to all FTA - funded transit programs.
Resolution No. 2015 -058 N.C.S.
Page 1
Exhibit A
City of Petaluma — Petaluma Transit
July 2015
mad
Attachments:
A, Public Notice and Complaint Process
B. Public Participation Plan
C. Limited English Proficiency Plan
D. Systemwide Standards and Policies
E. Documentation of City Council Approval
Resolution No. 2015 -058 N.C.S. Page 2
.. --
City of Petaluma -- Petaluma Transit
Title VI Program
July 2015
This program reflects the City of Petaluma Transit Division's ( "Petaluma Transit ")
commitment to ensuring that no person shall, on the ground of race, color, or national
origin, be excluded from participation in, be denied the benefits of, or be subjected to
discrimination under any program or activity provided by Petaluma Transit, as protected
by Title VI of the Civil Rights Act of 1964 ( "Title VI "),
11. Title VI Complaint Procedures
Background
The City of Petaluma has a File established for all Title VI complaints. This file is stored at
the transit facility at 555 N, McDowell Blvd, Petaluma CA 94954. The file is available for
review by anyone making such a request. All complaints will be investigated by the City of
Petaluma's Risk Management [.department. A record of the investigation will accompany
a copy of the original complaint in the file. Additionally any notification of legal action as
well as the results of any legal action will be. filed with the original complaint and
investigation documents.
Procedure
• Upon receipt of a complaint regarding a violation of civil rights a copy must be
made and placed in a folder labeled with the name of the filer and the date, this
folder shall be filed in the title VI folder, The original must be submitted to the
City of Petaluma's Risk Manager for an investigation. Any additional
correspondence from the filer should be handled in the same manner with a copy
being filed with the copy of the claim in the title VI claim folder.
• Any correspondence from the Risk Management Department pertaining to the
claim should also be filed with the copy of the original claim.
• If the Risk Manager determines it is necessary they will forward the claim onto
legal counsel, and any correspondence received from there will be handled in the
manner described above.
Ill, Notice to Public of Rights under Title VI
Attachment A shows the Petaluma Transit public notice, discrimination complaint
process, and complaint form. This notice is posted or) the Petaluma Transit website,
Petaluma Transit customer center, and inside transit vehicles in English and Spanish.
Resolution No. 2015 -058 N.C.S. Page 3
DRAFT
IV. List of Title VI investigations, complaints, or lawsuits
There are no investigations, complaints, or lawsuits currently filed with Petaluma Transit,
Attachment B is Petaluma Transit's Public Participation Plan, which outlines the strategies
for engaging the public in the process of transportation decisions. The plan is used to
guide interaction with the community and encourage participation from traditionally
disadvantaged populations, including the elderly, people with disabilities, minorities, non -
English speaking persons, and low - income populations.
VI. Limited English Proficiency Plan
Petaluma Transit ensures that persons with Limited English Proficiency (LEP) shall not be
discriminated against nor denied meaningful access to, and participation in, the programs
and services provided by the agency. Attachment C contains an LEP plan that includes an
assessment of current needs and language assistance strategies.
Vll, Ethnic Breakdown of Transit Advisory Committee
VIII. Narrative Describing Subrecipient Monitoring
The Sonoma Marin Area Rail Transit (SMART) District is a subrecipient to Petaluma
Transit. Petaluma transit monitors SMART on an ongoing basis to ensure compliance with
Title V1. SMART provides Petaluma Transit with Title VI programs and documentation of
communications translated to Spanish, SMART is currently in the process of becoming a
direct recipient.
lX, Determination of Site or location of Facilities
Petaluma Transit did not plan, site, or build any new facilities during the last term. There
are no new facilities currently being planned.
X. Systemwide Service Standards and Policies
Resolution No. 2015 -058 N.C.S. Page 4
African Asian Native
Two or
Caucasian Latino American American American
Other more
Population
80.4% 21.5% 1.4% 4.5% 0.6%
0.2% 4,1%
Transit Advisor y
0
83° 17% 0% 0% 0%
0% 0%
Committee
Notices of vacancies
on the Transit Advisory Committee are placed on
all Petaluma
Transit buses and
are sent out to the City's general mailing list.
VIII. Narrative Describing Subrecipient Monitoring
The Sonoma Marin Area Rail Transit (SMART) District is a subrecipient to Petaluma
Transit. Petaluma transit monitors SMART on an ongoing basis to ensure compliance with
Title V1. SMART provides Petaluma Transit with Title VI programs and documentation of
communications translated to Spanish, SMART is currently in the process of becoming a
direct recipient.
lX, Determination of Site or location of Facilities
Petaluma Transit did not plan, site, or build any new facilities during the last term. There
are no new facilities currently being planned.
X. Systemwide Service Standards and Policies
Resolution No. 2015 -058 N.C.S. Page 4
DRAFT
Attachment Dcontains Petaluma Transit's adopted systemwide service standards and
policies.
X1. Documentation of Council Approval
Petaluma City Council has approved this 2015 Title VI Plan on May 18, 2015.
Resolution No. 20|5-05X�C.S. Page
"No person in the United States shall, on the ground of race, color or national origin, be
excluded from participation in, be denied the benefits of, or be subjected to
discrimination under any program or activity receiving federal financial assistance"
Petaluma Transit is committed to ensuring that no person is excluded from participation
in, or denied the benefits of its services on the basis of race, color or national origin as
protected by Title VI of the Civil Rights Act of 1964, as amended ( "Title VI "). If you believe
you have been subjected to discrimination under Title VI, you may file a written
complaint with Petaluma Transit. The complaint must be filed no later than 180
calendar days of the alleged discriminatory incident.
The preferred method is to file your complaint in writing using the Title VI Complaint
Form, and sending it to:
Transit Manager
Petaluma Transit
555 N. McDowell Blvd
Petaluma CA 94954
Verbal complaints will be accepted and transcribed by the Transit Manager. To make a
verbal complaint or to receive more information on Petaluma Transit's Title VI Program,
call (707) 778 -4421.
Complaints may be filed directly with the Federal Transit Administration by filing a
complaint with:
Office of Civil Rights
Attention: Title VI Program Coordinator
East Building, 5th Floor —TCR
1200 New Jersey Ave. SE
Washington, DC 20590
If information is needed in another language please call (707) 778 -4421,
Si se necesita informacion en otro idioma, par favor Ilame al ( 707) 778 -4421.
Resolution No. 2015 -058 N.C.S. Page 6
Petaluma Transit —Title VI Program Attachment A: Public Notice and Complaint Process
Petaluma Transit Title VI Complaint Process
Petaluma Transit grants all citizens equal access to all its transportation services. It is
further the intent of Petaluma Transit, that all citizens are aware of their rights to such
access. This site is designed to serve as an educational tool for citizens so that they may
understand one of the civil rights laws that protect their benefit of Petaluma Transit
programs and services, specifically, as it relates to Title VI of the Civil Rights Act of 1964.
What is Title VI?
Title VI is a section of the Civil Rights Act of 1964 requiring that "No person in the United
States shall on the grounds of race, color or national origin, be excluded from
participation in, be denied the benefits of, or be subjected to discrimination under any
program or activity receiving federal financial assistance." Note that Title VI does not
address gender discrimination. It only covers race, color and national origin. Other Civil
Rights laws prohibit gender discrimination.
Complaint Process
How do I file a complaint?
If you believe that you have received discriminatory treatment by Petaluma Transit on
the basis of your race, color or national origin, you have the right to file a complaint with
the Transit Manager. The complaint must be filed no later than 180 calendar days of the
alleged discriminatory incident.
Methods of filing a complaint
The preferred method is to file your complaint in writing using the Title VI Complaint
Form, and sending it to:
Transit Manager
Petaluma Transit
555 N, McDowell Blvd
Petaluma CA 94954
Verbal complaints will be accepted and transcribed by the Transit Manager. To make a
verbal complaint, call (707) 778 -4421,
You also have the right to file a complaint with an external entity such as the Department
of Transportation (DOT), a federal or state agency, or a federal or state court.
Resolution No. 2015 -058 N.C.S. Page 7
Petaluma Transit — Title VI Program Attachment A: Public Notice and Complaint Process
Should a complaint be filed with Petaluma Transit and an external entity simultaneously,
the external complaint shall supersede the Petaluma Transit complaint and Petaluma
Transit's complaint procedures will be suspended pending the external entity's findings.
Investigations
Within 10 working days of receipt of the formal complaint, the Transit Manager will
notify the complainant and begin an investigation (unless the complaint is filed with an
external entity first or simultaneously).
The investigation will address complaints against Petaluma Transit and Petaluma
Paratransit employees and contractors. The investigation will be conducted in
conjunction with and under the advice of The City of Petaluma's Risk Manager,
The investigation may include discussion(s) of the complaint with all affected parties to
determine the problem. The complainant may be represented by an attorney or other
representative of his /her own choosing and may bring witnesses and present testimony
and evidence in the course of the investigation.
The investigation will be conducted and completed within 60 days of the receipt of the
formal complaint.
Based upon all the information received, an investigation report will be written by the
Risk Manager for submittal to the Transit Manager.
The complainant will receive a letter stating the final decision of the Transit Manager by
the end of the 60 -day time limit,
The complainant shall be notified of his /her right to appeal the decision. Appeals may be
made to the DOT, the EEOC, or the DFEH.
Resolution No. 2015 -058 N.C.S. Page 8
Petaluma Transit - I itle VI Program Attachment A: Public. Notice and Complaint Process
Title VI of the 1964 Civil Rights Act requires that "No person in the United States shall, on
the ground of race, color or national origin, be excluded from participation in, be denied
the benefits of, or be subjected to discrimination under any program or activity receiving
federal financial assistance."
Note: The following information is necessary to assist us in processing your complaint.
Should you require any assistance in completing this form, please let us know.
Complete and return this form to:
Transit Manager
Petaluma Transit
555 N. McDowell Blvd
Petaluma CA 94954
1. Complainant's Name
2, Address
3. City, State and Zip Code
4, Telephone Number (home) (business)
5. Person discriminated against (if someone other than the complainant)
Name
Address
City, State and Zip Code
6. Which of the following best describes the reason you believe the discrimination
took place? Was it because of your:
a. Race
b. Color
c. National Origin
7. What date did the alleged discrimination take place?
Resolution No. 2015 -058 N.C.S. Page 9
Petaluma Transit —Title A Program Attachment A: Public Notice and Complaint Process
S. In your own words, describe the alleged discrimination. Explain what happened
and whom you believe was responsible, Please use the back of this form if
additional space is required.
9, Have you filed this complaint with any other federal, state, or local agency; or with
any federal or state court? Yes No
If yes, check all that apply:
Federal agency Federal court State agency State court
Localagency
10, Please provide information about a contact person at the agency /court where the
complaint was filed.
Name
Addre
City, State, and Zip Code
Telephone Number
11. Please sign below. You may attach any written materials or other information that
you think is relevant to your complaint.
Complainant's Signature Date
Resolution No. 2015 -058 N.C.S. Page 10
Petaluma Transit —Title VI Program Attachment B: Public Participation Plan
City of Petaluma — Petaluma Transit
Public Participation Plan
The City of Petaluma provides fixed -route transit and paratransit services through
Petaluma Transit, a division of the Department of Public Works & Utilities. Title VI of the
Civil Rights Act of 1964 prohibits discrimination on the basis of race, color, and national
origins in programs and activities receiving federal financial assistance, Under federal
regulations, transit operators must take reasonable steps to ensure persons have access
to their activities and programs.
This Public Participation Plan is used to inform the community of available services and to
encourage participation from traditionally disadvantaged populations, including the
elderly,- people with disabilities, minorities, non - English speaking persons, and low -
income populations, The Plan includes a summary profile of the City of Petaluma and a
description of the public participation strategies undertaken by Petaluma Transit,
1 -he following summary of the City of Petaluma`s geography, social characteristics, and
economic characteristics establishes context for this Public Participation Plan. All social
and economic characteristics are derived frorn the American Community Survey 2009-
2013 5 -year Estimates,
Geography
The City of Petalura, which is also the Petaluma Transit Service area, covers
approximately 14.4 square miles of land. There are 1,581 housing units and 4,028
residents per square mile. California Highway 101 and Washington Street divide the City
into quadrants. The Petaluma River runs through the historic downtown on the west side
of the City. The east .side of the city contains newer neighborhoods and retail centers.
There are two Petaluma Transit Transfer Centers located on either side of Highway 101,
the Copeland Street Transit Mall (west) and the Eastside Transit Center (east).
Social & Economic Characteristics
Population & Age
Population
58,357
Age 0 -:19
15,289 26.2%
Age 20 -64
35,364 60.6%
Age 65+
7,703 1:3.2%
Median Age
40.9
Resolution No. 2015 -058 N.C.S. Page 11
Petaluma Transit —Title VI Program
Ethnicity
Attachment B; Public Participation Plan
White alone
48,199
82.6%
Black or African American alone
688
1,2%
American Indian and Alaska Native alone
442
0.8%
Asian alone
2,537
4.3%
Native_ Hawaiian and Other Pacific Islander alone
46
0.1%
Some other race alone
4,520
7.7%
Two or more races:
1,925
33%
Hispanic or Latino (of any race)
12,932
22.2%
Education — Population 25 years and older
Less than 9th grade
2,008
: 5.0%
9th to 12th grade, no diploma
2,231
5.5%
High school graduate (includes equivalency)
7,813
19.4%
Sorne college, no degree
10,001
24.9%
Associate's degree
3,369
8.4%
Bachelor's degree
10,129
25.2%
Graduate or professional degree
4,682
11.6%
Veteran Status
Civilian Veterans
Disability Status
Total with a disability
Under 18 years old with a disability
18 -64 with a disability
65+ with a disability
Language — Population 5 years and older
English only
Language other than English
Speak English less than "very well"
Spanish
Speak English less than "very well"
Other Indo- European languages
Speak English less than "very well"
Asian and Pacific Islander languages
Speak English less than "very well"
Otherlanguages
Speak English less than "very well"
Economic Characteristics
Median household income
Average household income
Living in poverty
3,747 8.5%
5,176 8.9% of population
444 3.2% of age group
2,468 6.8% of age group
2,264 30.5% of age group
40,632
74.6%
13,815
25.4%
5,534
10.2%
9,444
17.3%
4,210
7.7%
2,425
4.5%
577
1.1%
1,645
3.0%
730
1.3%
301
0.6%
17
0.0%
80,243
93,319
9.6%
Resolution No. 2015 -058 N.C.S. Page 12
Petaluma Transit —Title VI Program Attachment B: Public Participation Plan
Ill. Public Participation Strategies
Petaluma Transit ensures equal access to its programs and services and promotes
inclusive participation through the following strategies.
• Implementation of the language assistance measures outlined in the Limited
English Proficiency Plan (See Attachment C)
• Participation in community events
• Public meetings are held in the evenings and at a central, transit - accessible
location to allow for maximum attendance
• Coordination and partnership with community organizations
• Bilingual outreach at transit centers prior to fare and service changes
• Outreach to schools
• Events at the Senior Center
• Events at senior housing facilities
• Transit maps tailored to each of the four public middle and high schools are
distributed in print and posted online in English and Spanish
• Focus groups at the junior college
• Bilingual advertising on buses about opportunities to participate
• Email notice of opportunities to participate are sent to the City's general mailing
list
• Videos on how to ride the bus are posted online
• Rider guides for bus and paratransit are provided in large print
• This Plan will be provided on the website in English and Spanish
• Outreach is conducted at transit centers during busy times of day to make
participation easier for the most possible riders
• Social media, including Facebook, is used to notify riders of changes or delays
Resolution No. 2015 -058 N.C.S. Page 13
Petaluma Transit —Title VI Program Attachment C: LEP Plan
Petaluma Transit — City of Petaluma
Limited English Proficiency (LEP) Plan
Introduction
The City of Petaluma provides fixed -route transit and paratransit services through
Petaluma Transit, a division of the Department of Public Works & Utilities. Limited English
proficiency (LEP) is defined by the limited ability to read, write, speak, or understand
English. Petaluma Transit ensures that persons with Limited English proficiency shall not
be discriminated against nor denied meaningful access to, and participation in, the
programs and services provided by the division, at no additional cost.
This Limited English Proficiency Plan describes Petaluma Transit's strategy for providing
language assistance for LEP populations. The Plan includes a needs assessment based on
a four - factor analysis, language assistance measures, a staff training plan, ongoing
maintenance measures, and notification methods.
Four Factor Analysis
The following analysis is used to determine the appropriate language services that should
be provided to ensure meaningful access to Petaluma Transit programs and activities.
Factor 1: Number and proportion of LEP persons served or encountered
Petaluma used the American Community Survey (ACS) 5 Year survey data for 2009 -2013
for Limited English Proficient (LEP) Populations in the City of Petaluma to estimate the
number or proportion of LEP persons who might use or want to use Petaluma Transit's
services. The American Community Survey (ACS) 5 Year survey data identifies people who
speak English "less than very well" as Limited English Proficient persons,
of the population aged five years and older in the City of Petaluma, 73 (4,210) speak
Spanish at home and are lirnited English proficient. The following table shows the
population broken down by the language that is spoken at home and the ability to speak
English,
Resolution No. 2015 -058 N.C.S. Page 14
Petaluma Transit —Title VI Program
Attachment C: LEP Plan
Language Spoken at Home in Petaluma'
Margin
Estimate
Margin of Error
Percent
of Error
Population 5 years and over
54,447
+/ -488
--
--
English only
40,632
+/ -1,316
74.6%
+/ -2.1
Language other than English
13,815
+/ -1,137
25.4%
+/ -2.1
Speak English less than "very well"
5,534
+/ -741
10.2%
+/ -1.4
Spanish
9,444
+/ -1,061
17.3%
+/ -20
Speak English less than "very well"
4,210
+/ -735
7.7%
+ / -1A
Other Indo- European languages
2,425
+/ -452
4.5%
+/ -0.8
Speak English less than "very well"
577
+/ -219
1.1%
+/ -0,4
Asian and Pacific Islander languages
1,645
+/ -339
3.0%
+/ -0.6
Speak English less than very_ well"
730
+/ -197
1.3%
+/ -0.4
Other languages
301
+/ -150
0.6%
+/ -0,3
Speak English less than "very well"
17
+/ -28
0.0%
+/ -0.1
Factor 2: Frequency of LEP populations' contact with existing programs, activities, and
services
Petaluma Transit conducted an onboard survey in April 2014. The survey was offered in
both English and Spanish, with 8.1% of the surveys completed in Spanish. Among
registered paratransit riders, 2.6% indicate a language other than English as their primary
language. Over the last two years, 1% of all new paratransit riders have indicated Spanish
as their primary language,
Factor 3: Importance to LEP populations of programs, activities, and services
Petaluma Transit considers public transit to be an important and essential service for
many residents, commuters, and visitors. The majority of onboard survey respondents
who answered in Spanish reported a family income of less than $30,000 per year. The
American Community Survey estimated that 12% of Petaluma residents who commute to
work on public transportation speak Spanish and are LEP'.
Factor 4: Resources available to Petaluma Transit and overall cost to provide LEP
assistance
Petaluma Transit makes a reasonable effort to communicate with LEP persons about
available transit services, including the establishment of two bi- lingual staff positions.
One of the positions, which is funded by an FTA Job Access & Reverse Commute grant, is
for a Latino Community Outreach Coordinator. The purpose of this position is to improve
access to transit for Latino residents through targeted outreach strategies and travel
training. The other bilingual staff position is a custorner service representative who can
1 2009 -2013 American Community Survey 5 -Year Estimates
2 2009 -2013 American Community Survey 5 -Year Estimates
Resolution No. 2015 -058 N.C.S. Page 15
Petaluma Transit —Title VI Program
Attachment C: LEP Plan
help Spanish- speaking persons over the phone or in person. Both positions assist with
translation of vital documents.
Additional LEP assistance strategies are discussed in the following section.
111, Language Assistance (measures
The percentage of Spanish - speaking LEP persons in the Petaluma Transit service area
meets the Safe Harbor threshold by constituting at least S% of the total population. This
means that Petaluma Transit must provide written translation of vital documents in
Spanish in order to comply with the Safe Harbor provision, as adopted by the Federal
Department of Transportation. Petaluma Transit meets and exceeds this requirement by
providing an array of assistance measures for Spanish- speaking LEP persons.
Current and planned language assistance measures to address the needs of LEP persons
include the following:
• Permanent Staff position for bilingual customer service representative:
• Answers incoming phone calls in Spanish
• Responds to customer service inquiries in Spanish
• Translates key documents to Spanish
• Provides oral translation of all documents
• Grant- funded staff position for Latino Community Outreach Coordinator:
• Assesses transit needs of Latino community
• Fosters ongoing relationships with Latino community leaders and
community groups, including LEP advocacy groups
• Attends community events
• Staffs Petaluma outreach events about fare and service changes
• Provides travel training in Spanish
• Translates key documents to Spanish
• Provides oral translation of all documents
• Key written materials that are translated to Spanish:
• System map
• School- specific transit maps for all public high and middle schools
• System advisories
• Title VI Public Notice — print and web
• ADA Paratransit services and materials available in any language:
• Telephone customer service
• Application
• In- person evaluation
• Paratransit Rider's Guide (only available in Spanish)
• Advertisements in local Spanish - language newspaper announcing fare and service
changes
• Website postings informing users of available I EP assistance provided in Spanish
Resolution No. 2015 -058 N.C.S. Page 16
Petaluma Transit —Title VI Program Attachment C: LEP Plan
• Onboard audio announcements a.re provided in Spanish
• Onboard written notices are provided in Spanish
• Coordination of oral and written translation services for languages other than
English
IV, Methods for Notifying LEP Persons About Available Language Assistance
Petaluma Transit will notify LEP persons of available language assistance services through
the following methods:
• Written notices in Spanish and English onboard transit vehicles
• Written notices in Spanish and English on display in the transit customer service
office
• Notice in Spanish and English on the website
• Including contact information for translation requests on key printed documents
Posting of bilingual fliers at community centers, libraries, and transit centers
s Participation in local community events
V. Methods for Monitoring, Evaluating, and Updating Plan
Petaluma Transit will review this plan annually, including.
• Assessing sufficiency of staff training and budget for language assistance
• Reviewing current sources for assistance to ensure continuing availability
• Reviewing and complaints, comments, and suggestions related to LEP assistance
Vlm Staff Training Plan
Petaluma Transit will ensure effective implementation of this Plan by scheduling annual
trainings for existing staff and by including effective LEP assistance strategies in the
orientation training for new staff that regularly interact with the public. Training will
include a review of this plan and how to handle verbal requests for service or information
in a language other than English.
Resolution No. 2015 -058 N.C.S. Page 17
Petaluma Transit —Title VI Program Attachment D: Systemwide Services Standards and Policies
,FO
, , ,, I I
Mode
Average Passenger Capacities
Mode
Vehicle Type
Seated
Standing
Total
Max Load Factor
Max Load Factor
Regular Routes
60
60
-Peak
- Off -Peak
Regular Routes
minutes
- minutes
Tripper Routes
n/a
n/a
30' Gillig LF
23
19
42
42/23
42/23
35' Gillig LF
34
28
62
62/34
62/34
40' New Flyer LF
38
31
69
69/38
69/38
Tripper Routes
60
60
minutes
minutes
30' n/a
n/a
n/a
35' Gillig
34
28
62
62/34
' 62J34
40' New Flyer LF
38
31
69
'.. 69/38
69/38
Vehicle Headways Standards
Mode
Peak
Base
Evening
Weekday
Regular Routes
60
60
60
minutes
minutes
- minutes
Tripper Routes
n/a
n/a
n/a
Saturday
Regular Routes
60
60
60
minutes
minutes
minutes !;
Sunday
Regular Routes
60
60
60
minutes
minutes
minutes
Resolution No. 2015 -058 N.C.S. Page 18
Petaluma Transit —Title VI Program
On -Time Vehicle Performance Standards
Attachment D; Systemwide Services Standards and Policies
A vehicle is considered on -time if it departs a scheduled timepoint no more than
minute early and no more than 5 minutes late. Petaluma Transit's on -time performance
objective is 90 %.
Service Availability Standards
Petaluma Transit bus stops will not be more than 4 blocks apart,
SIZE 30 35 40 MILEAGE
2/11
2ND
3RD
200
3/33
2ND
y v k 'TTM
3RD
165
11/2/33
'g
2ND
3RD
200
2ND
3RD
155
1T AM
2ND
3RD
1T/ 1/24 PM
2ND
z1S
3RD
110
3T AM
3RD
2NDy;
IN
$®
3T/ 3/33 PM
3RD
2ND
SHDW AM
2ND
3RD
SHDW PM
3RD
2NDT-
35
33M
3RD
2ND
20
Transit Amenities Policy
Petaluma Transit assigns transit stop amenities based on the average count of boardings
and alightings, with consideration of site suitability and physical constraints.
Resolution No. 2015 -058 N.C.S. Page 19