HomeMy WebLinkAboutResolution 2018-052 N.C.S. 04/16/2018Resolution No. 2018-052 N.C.S.
of the City of Petaluma, California
AMENDING THE CLASSIFICATION AND COMPENSATION PLAN BY
ESTABLISHING THE CLASSIFICATION, POSITION ALLOCATION
AND PAY RANGE OF REVENUE DEVELOPMENT SPECIALIST
WHEREAS, the City wishes to keep its Classification and Compensation Plan current
and amendments or revisions to the Classification and Compensation Plan are effective upon
approval by the City Council; and,
WHEREAS, the City Manager/ Personnel Officer has determined that certain duties and
responsibilities are appropriately allocated to the classification of Revenue Development
Specialist (as attached hereto and marked Exhibit A); and,
WHEREAS, the pay range for the classification of Revenue Development Specialist as
listed below, is hereby recommended, effective with the adoption of this Resolution.
Classification Title
Pay Range Per Year
Revenue Development Specialist
$54,267.20 - $65,956.80
NOW, THEREFORE, BE IT RESOLVED that the City Council of the City of
Petaluma:
1. Approves the amendment to the Classification and Compensation Plan as written in
this Resolution including the amendment in the Competitive Service of the Personnel
System.
2. Takes this action pursuant to Personnel Code 3.04.020 and Personnel Rules and
Regulations (Rule IV- Classification and Rule V — Compensation) and, that the notice
of this action has been properly posted.
Under the power and authority conferred upon this Council by the Charter of said City.
REFERENCE: I hereby certify the foregoing Resolution was introduced and adopted by the pprov d asito
Council of the City of Petaluma at a Regular meeting on the 1611' day of April 2018,
f4m: f
by the following vote:
City A rney
AYES: Albertson, Barrett, Mayor Glass, Vice Mayor Healy, Kearney, Miller
Resolution No. 2018-052 N.C.S. Page 1
Exhibit A
L City of Petaluma, California
a� } Class Specification
to
Date: 04/16/2018
s 5 a Job Class: 03RVDS
Revenue Development Specialist
Summary
Responsible for performing and monitoring revenue generating activities and collections;
incumbent is expected to exercise independent judgment in enforcement of the City's revenue
producing ordinances and policies.
Class Characteristics
Direction is provided by the Commercial Services Manager. Responsibilities may include indirect
supervision of accounting assistant personnel.
This position performs, within policy, procedural, and legal guidelines, including Federal, State,
and local laws, with a high degree of independence and initiative, collection, enforcement and
investigative work. Incumbents perform collections utilizing advanced collection methods,
techniques, research and other procedures designed to preserve the City's collection interests
and secure maximum payment of current or delinquent revenues and accounts receivable.
Essential Duties, Skills, and Demands of the Position
The duties, skills, and demands described here are representative of those that must be met by
an employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with a disability to perform the essential
duties, skills, and demands.
Duties:
Perform billing and collection activities on doubtful and delinquent accounts receivable
including, but not limited to, miscellaneous accounts receivable, utility bills, business taxes and
assessment districts.
Prepare periodic reports of collections activities.
Enforce City ordinances relating to business taxes to ensure that all business establishments
comply in a fair and consistent manner.
Respond to non -routine customer service inquiries and complaints.
Audit sales tax records, fictitious business name filings, and other records to identify businesses in
operation that are not licensed.
Research business information using various electronic sources, including online business
directories, county records and GIS information for comparison to proprietary database.
Provide over-the-counter customer service, communicate tax requirements, and interpret and
explain applicable City ordinances.
May review financial records of businesses in order to establish tax liability.
Resolution No. 2018-052 N.C.S. Page 2
Perform related duties as assigned.
Skills/Abilities:
Analyze and evaluate records related to debtors.
Acquire a thorough knowledge of the local business community.
Maintain accurate and up to date records, and retrieve statistical data from collections records.
Prepare policies and procedures as they relate to collection activities of the City.
Resolve complex and difficult customer situations.
Deal effectively with co-workers and the public in the collection of delinquent accounts and the
enforcement of City tax ordinances.
Understand multiple billing systems.
Train accounting assistant staff in related procedures.
Work effectively without immediate supervision.
Exercise sound judgment in independent decision making.
Interpret and apply policies, procedures and ordinances fairly and reasonably.
Establish and maintain effective working relationships with those contacted in the course of
work.
Communicate clearly, orally and in writing.
Prepare a variety of reports and correspondence.
Physical Demands and Work Environment:
While performing the duties of this job, the employee is regularly required to sit, use the
computer keyboard and mouse, use hands to finger, handle, or feel, reach with hands and
arms, talk or hear, stand, walk, and stoop, or crouch. Occasionally lift and/or move up to 25
pounds. Specific vision abilities required by this job include close vision, distance vision, color
vision, peripheral vision, depth perception, and ability to adjust focus. Requires the ability to
work in an office environment where the noise level is usually moderate.
Qualifications
Knowledge of:
Effective billing methods, collection principles, and practices; analysis and research techniques.
Working knowledge of the City's business tax municipal code.
Considerable knowledge of computer software applications including billing systems and
Microsoft Office (Word, Excel, PowerPoint, and Access).
Appropriate and accurate spelling, punctuation and grammar.
Principles of organization, administration, supervision, and training.
Principles and techniques of effective oral and written communications and public relations.
Resolution No. 2018-052 N.C.S. Page 3
Techniques for dealing with customers, often in situation which may be difficult or
confrontational.
Education and Experience
Any combination equivalent to the education and experience likely to provide the required
knowledge and abilities would be qualifying. A typical way to gain such knowledge and abilities
would be:
Education:
Equivalent to graduation from high school supplemented by coursework in accounting or
auditing, or a closely related field; an Associate of Arts degree with major coursework in
accounting or auditing, or a closely related field is preferred.
Experience:
Three years of experience in accounts receivable processing and collection of past due
accounts; thirty (30) semester units completed at an accredited college may substitute for one
year of experience; business tax collection experience using a variety of methods and
techniques is desirable.
Certificates/Licenses:
Possession of a valid California Class C driver's license.
Additional Requirements:
Must be able to travel to locations within Petaluma to perform onsite inspections of financial
records. When driving on City business, the incumbent is required to maintain a valid California
driver's license as well as a satisfactory driving record.
Established:
Resolution #:
Reformatted:
Department:
FLSA Status:
04/16/2018
2018-052 N.C.S.
Finance
Non -Exempt
Resolution No. 2018-052 N.C.S. Page 4