HomeMy WebLinkAboutResolution 2019-021 N.C.S. 02/04/2019Resolution No. 2019-021 N.C.S.
of the City of Petaluma, California
AMENDING THE CLASSIFICATION AND COMPENSATION PLAN BY
ESTABLISHING THE CLASSIFICATION AND PAY RANGE OF COMMUNITY
ENGAGEMENT LIAISON, AUTHORIZING THE POSITION ALLOCATION
OF ONE COMMUNITY ENGAGEMENT LIAISON, AND ELIMINATING THE
POSITION ALLOCATION OF ONE VOLUNTEER COORDINATOR
WHEREAS, the City wishes to keep its Classification and Compensation Plan current
and amendments or revisions to the Classification and Compensation Plan are effective upon
approval by the City Council; and,
WHEREAS, the City Manager/ Personnel Officer has determined that certain duties and
responsibilities are appropriately allocated to the classification of Community Engagement
Liaison (as attached hereto and marked Exhibit A); and,
WHEREAS, the pay range for the classification of Community Engagement Liaison as
listed below, is hereby recommended, effective with the adoption of this Resolution.
Classification Title Pay Range Per Month
Community Engagement Liaison $4,480.67 - $5,446.13
NOW, THEREFORE, BE IT RESOLVED that the City Council of the City of
Petaluma:
1. Approves the amendment to the Classification and Compensation Plan as written
in this Resolution including the amendment in the Competitive Service of the
Personnel System.
2. Takes this action pursuant to Personnel Code 3.04.020 and Personnel Rules and
Regulations (Rule IV- Classification and Rule V — Compensation) and, that the
notice of this action has been properly posted.
Authorizes the position allocation of one Community Engagement Liaison
effective with the adoption of this Resolution.
Resolution No. 2019-021 N.C.S. Page 1
REFERENCE:
AYES:
NOES:
ABSENT:
ABSTAIN
ATTEST:
4. Eliminates the position allocation of one Volunteer Coordinator.
Under the power and authority conferred upon this Council by the Charter of said City.
I hereby certify the foregoing Resolution was introduced and adopted by the I �Appfoved as to
Council of the City of Petaluma at a Regular meeting on the 41h day of February flm:
2019, by the following vote:
Mayor Barrett; Fischer; Healy; Kearney; King; Vice Mayor McDonnell; Miller
None
None
None
Deputy City Clerk
Mayor
Resolution No. 2019-021 N.C.S. Page 2
Exhibit A
aw�AL�� City of Petaluma
CLASS SPECIFICATION
z s $ Date: 02/04/2019
Job Class: 04CMEL
Community Engagement Liaison
Summary
Develop, implement, and coordinate community outreach programs related to community
engagement, public education, media relations, and volunteer activities for the Petaluma
Police Department; plan and coordinate community relations activities with organizations,
community groups, schools, and other interested parties; oversee and coordinate the Police
Department's volunteer program.
Class Characteristics
General supervision is provided by the Deputy Police Chief; responsibilities may include the
indirect supervision of support staff.
This is a single class in the Community Engagement classification series. The incumbent
independently performs the full range of journey level duties associated with developing,
implementing, and coordinating community outreach and educational programs to support
and enhance community engagement; responsible for overseeing volunteer projects,
representing the Police Department as the primary media representative, and managing the
department's presence across various social media platforms.
Essential Duties, Skills, and Demands of the Position
The duties, skills, and demands described here are representative of those that must be met by
an employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with a disability to perform the essential
duties, skills, and demands.
Duties:
Develop, implement, and coordinate a variety of projects and programs to increase community
engagement and education.
Participate in determining community training and education needs and develop and
implement training programs and workshops to meet identified needs.
Oversee and conduct educational programs for schools, fairs, and other community locations;
organize and implement trainings and community information programs to facilitate
collaboration, discuss key community issues, and build bridges between community members
and department initiatives.
Conduct and coordinate workshops for community leaders, city staff, local organizations, and
community members to exchange ideas, gather and analyze data to enhance trust and
transparency between the department and community.
Prepare press releases, pamphlets, brochures, fliers, social media and web content, and other
material to communicate public education information, program services, raise awareness, and
Resolution No. 2019-021 N.C.S. Page 3
provide information about activities and events related to various programs and/or projects
within the Police Department; make presentations before various groups.
Develop and use interactive and innovative technologies to inform and engage the
community; utilize various communication and outreach strategies to reach diverse populations.
Create, monitor, and maintain departmental website content, social media, and traditional
media activity pertaining to department, including but not limited to Nextdoor, Nixle, Everbridge,
Instagram, Twitter, Facebook, Facebook Live, Periscope, and Snapchat.
Act as the primary contact in dealing with media and community groups; practice positive
community relations, build support, and advocacy by developing and managing relationships
with community members and the media.
Oversee and coordinate the Police Department's volunteer program; coordinate volunteers
performing a range of duties.
Recruit new volunteers; coordinate and conduct recruiting and selection process; make hiring
recommendations; coordinate provision of uniforms and equipment for new volunteers.
Set up and maintain files on volunteers; assign volunteer staff to appropriate areas; coordinate
program activities with divisions, departments, and agencies; staff various events.
Coordinate and provide training to new and existing volunteer staff; identify training needs,
create training documents; facilitate training.
Identify and recommend assignments for volunteers to enhance community engagement and
other services; create and maintain volunteer staffing schedules; and track volunteer time.
Maintain records and prepare basic statistical information; and prepare related reports.
Recommend and assist in the implementation of goals and objectives for the volunteer
program; document processes, procedures, and resources; implement policies and procedures.
Respond to questions and provide information and assistance to the public and media, in
person and/or by email, telephone, social media.
Research and implement best practices and performance measures related to community
engagement programs; monitor and evaluate performance of various programs and implement
change to stay current with issues and priorities of the community.
Conduct regular community feedback surveys regarding services provided by the Police
Department.
Perform related duties as required.
Skills/Abilities:
Implement and coordinate an effective community engagement, public education, and media
relations program, including a volunteer program for the Police Department.
Operate modern computer and smart phone technologies, social media, and traditional media
platforms utilized by law enforcement for community engagement and to promote positive
public image.
Plan and organize the work of volunteers assigned to various functions in the Police Department.
Analyze program and project effectiveness, define issues, evaluate alternatives, and make
recommendations for change.
Resolution No. 2019-021 N.C.S. Page 4
Communicate public education information, program services, the department's mission, raise
public awareness, and provide information about activities or events in an understandable
format.
Understand, interpret, and apply general and specific administrative and departmental policies
and procedures as well as applicable federal, state, and local policies, laws, and regulations.
Prepare clear and concise reports.
Speak and present publicly before a variety of diverse groups in an effective and
understandable manner; demonstrate an awareness and appreciation of the cultural diversity
of the community.
Work cooperatively with the public, media, community groups, and other outside organizations.
Respond tactfully, clearly, concisely, and appropriately to inquiries from the public, media, City
staff, or other organizations on matters in area of responsibility.
Maintain confidentiality of information.
Operate office equipment including computers and supporting word processing, spreadsheet,
and database applications.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of
work.
Physical Demands and Work Environment:
While performing the duties of this job, the employee is regularly required to sit; talk or hear, in
person and by telephone; use hands and fingers to handle, feel, or operate standard office
equipment; and reach with hands and arms. Intermittently, twist to reach equipment
surrounding desk; stand and walk; bend and squat to perform file searches; perform simple
grasping and fine manipulation; operate an automobile to attend various meetings and
activities. Occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this
job include close vision, distance vision, color vision, peripheral vision, depth perception, and
ability to adjust focus. Requires the ability to work in an office environment where the noise level
is usually moderate.
Qualifications
Knowledge of:
Principles and techniques to develop, implement, coordinate, and evaluate programs and
activities related to community engagement, public education, and media relations.
Social marketing and media advocacy strategies and principles.
Principles and procedures of record keeping.
Principles of data collection, report preparation, and presentation.
Office procedures, methods, and equipment including computers and applicable software
applications such as word processing, spreadsheets, and databases.
Resolution No. 2019-021 N.C.S. Page 5
Principles of modern computer and smart phone technologies, social media, and traditional
media platforms.
Pertinent federal, state, and local laws, codes, and regulations.
Safety practices pertaining to the work of volunteers.
Principles and practices of effective customer service and community interface.
Education and Experience
Any combination equivalent to the education and experience likely to provide the required
knowledge and abilities would be qualifying. A typical way to gain such knowledge and abilities
would be:
Education:
Equivalent to graduation from high school. A Bachelor's degree in public relations,
communications, criminal justice, business administration, public administration, or a related field
is desirable.
Experience:
Two to three years of increasingly responsible related work experience. Experience involving
public relations and/or communications work which included program
development/coordination and the dissemination of information to the public.
Certifications/Licenses:
Possession of a valid California Class C driver license.
Established:
02/04/2019
Resolution #:
Resolution 2019-021 N.C.S.
Department:
Police
FLSA Status:
Non -Exempt
Resolution No. 2019-021 N.C.S. Page 6