HomeMy WebLinkAboutResolution 2007-106 N.C.S. 06/18/2007 Resolution No. 2007-106 N.C.S.
of the City of Petaluma, California
RESOLUTION AMENDING THE CLASSIFICATION AND COMPENSATION
PLAN BY REVISING THE CLASSIFICATIONS OFCOMMUNITY SERVICE OFFICER
AND PUBLIC SAFETY DISPATCHER
WHEREAS, the City wishes to keep current its Classification and Compensation Plan;
and amendments and or revisions to the Classification and Compensation Plan are effective upon
approval by the City Council; and,
WHEREAS, the City Manager/ Personnel Officer has determined that certain duties and
responsibilities should be assigned to public safety sworn personnel; these duties have been
eliminated from the classifications of Community Service Officer and. Public Safety Dispatcher
(as attached hereto and marked Attachment A and B).
NOW, THEREFORE, BE IT RESOLVED that the City Council does hereby approve
the amendments to the Classification and Compensation Plan as written in this Resolution
including the amendment in the Competitive Service of the Personnel System.
BE IT FURTHER RESOLVED that this action is taken pursuant to Personnel Code
3.04.020 and Personnel Rules and Regulations (Rule IV- Classification and Rule V -
Compensation) and, that the notice of this action has been properly posted.
Under the power and authority conferred upon this Council by the Charter of said City.
f"`~
REFERENCE: I hereby certify the foregoing Resolution was introduced and adopted by the A ro d as to
Council of the City of Petaluma at a Regular meeting on the 18~ day of June, 2007, f
by the following vote:
City Attorr y
AYES: Barrett, Freitas, Harris, Vice MayorNau, O'Brien, Babbitt, MayorTorliatt
NOES: None
ABSENT: None _
ABSTAIN: None = a_
ATTEST: ~_~C_-CI~~J~J f"„ ~
City Clerk :May
Resolution No. 2007-106 N.C.S. Page 1
a
`~~'L U
~ C'ity of Petaluma, California
CLASS SPECIFICATION
-
s_
18 5 $ Date: 06/ 18/07
Job Class: 06CSOF
Colrnmunity Selrvice ®f~icelr
Summary
Relieve sworn police officers of non-hazardous police related duties in the field and office.
Class Characteristics
General supervision is provided by the Police Lieutenant; responsibilities may include the indirect
supervision of support staff.
Essential Duties, Skills, and Demands of the Position
The duties, skills, and demands described here are representative of those that must be met by
an employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with a disability to perform the essential
duties, skills, and demands.
Duties:
Investigate non-suspect police reports and take reports of crimes where there are no suspects at
the call location.
Receive and respond to citizen inquiries and requests for police services at the police counter
and by telephone.
Relieve sworn police personnel by handling time-consuming, non-hazardous calls, and receiving
information from the public.
Perform selective enforcement for designated problems.
Handle abandoned vehicles and vehicle abatements.
Read and prepare information related to environmental impact reports for City Council review.
Provide crime prevention orientation for City schools, businesses, and residents.
Provide traffic control for emergencies, accidents, floods, hostage situations, and fires.
Transport evidence and other items to outside agencies and persons and transport non-
combative prisoners to designated locations.
Respond to citizen's letters to the police department.
Prepare data for crime prevention in targeted City areas.
Assist with special projects and assignments.
Photograph and fingerprint individuals, as assigned.
Resolution No. 2007-106 N.C.S. Page 2
Coordinate and participate in various community and inter-agency programs and activities.
Maintain basic records of work performed.
Provide relief for dispatch, property, and front counter areas.
Transport police vehicles and conduct radar speed studies.
Coordinate special police department functions, community projects, speakers, bureaus, etc.
Uses a computer terminal or personal computer to enter and retrieve data.
Conduct background checks on offenders.
Perform related duties as assigned.
Skills/Abilities:
Conduct effective neighborhood meetings to educate the public in crime prevention methods
and principles.
Operate computer terminal keyboards to enter and query information.
Prepare, maintain, file, and index a variety of reports, records, and other written materials.
Interpret, apply, and explain a variety of ordinances, rules, and regulations.
Communicate effectively both verbally and in writing.
Establish and maintain effective working relationships with those contacted in the course of the
work.
Physical Demands and Work Environment:
While performing the duties of this job, the employee is regularly required to sit, stand, walk, use
hands to finger, handle, or feel, and talk or hear. The employee frequently is required to reach
with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The
employee must frequently lift and/or move weight up to 50 pounds. Specific vision abilities
required by this job include close vision, distance vision, color vision, peripheral vision, depth
perception, and ability to adjust focus. While performing the duties of this job, the employee is
frequently exposed to outside weather conditions. The employee is occasionally exposed to
fumes or airborne particles. The employee occasionally works with use of vehicle. The noise level
in the work environment is usually moderate.
Qualifications
Knowledge of:
Basic law enforcement organization, activities, terminology, practices, and regulations.
Basic interviewing methods and principles.
Safe work methods and safety regulations pertaining to the work.
General office practices including operation of standard office equipment including a
computer terminal.
Resolution No. 2007-106 N.C.S. Page 3
Basic record keeping principles and practices.
Education and Experience
Any combination equivalent to the education and experience likely to provide the required
knowledge and abilities would be qualifying. A typical way to gain such knowledge and abilities
would be:
Education:
Equivalent to graduation from high school
Experience:
Two years of experience, this has included both substantial public contact and general office
clerical work.
Certifications/Licenses:
Possession of a valid California Class C driver's license.
Must pass a detailed background investigation.
Must be willing to work rotating evening, night, weekend, and holiday shifts.
Established: 03/90
Resolution 90-147 N.C.S.
Revised: Ob/ 18/07
Resolution 2007-106 N.C.S.
Department: Police
FLSA Status: Non-exempt
Resolution No. 2007-106 N.C.S. Page 4
a
`~~L ~
~ C'ity of Petaluma, California
CLASS SPECIFICATION
1 s 5 $ Date: 06/18/07
Job Class: 06DISP
Public Safety Dispatcher
Summary
Receive 91 1 emergency and non-emergency calls; dispatch resources according to police and
fire procedures; operate various dispatch center equipment; maintain required dispatch
records.
Class Characteristics
General supervision is provided by the Public Safety Communication Manager; responsibilities
may include indirect supervision of lower level personnel.
Essential Duties, Skills, and Demands of the Position
The duties, skills, and demands described here are representative of those that must be met by
an employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with a disability to perform the essential
duties, skills, and demands.
Duties:
Receive 91 1 emergency and non-emergency calls for service; evaluate the nature of the
emergency; enter information into computer terminals; determine appropriate response level,
priority and type of resources required, dispatch police, fire, and medical personnel and
equipment; update and monitor information related to the event.
Monitor radio traffic and request for services, relay information and/or instructions to personnel,
work with other agencies and coordinate mutual response radio traffic.
Maintain records of calls for service using the computer aided dispatch system; maintain and
access business and premise history files for emergency and other necessary contacts.
Process and enter citations into the records management system and perform related clerical
duties.
Operate in-house and radio paging systems.
Monitor closed-circuit security cameras.
Assist citizens at the Police Station after business hours. Coordinate responses to after hour
emergency calls for City services.
May provide new employees wifh an orientation to City dispatch procedures and services.
May be required to provide court testimony.
Perform related duties as assigned.
Resolution No. 2007-106 N.C.S. Page 5
Skills/Abilities:
Interpret and apply techniques, procedures and methods used in the operation of
communications equipment. Ability to interpret and apply codes, policies and procedures.
Read and interpret street maps, communicate emergency situations, transcribe information
obtained over the telephone or radio into computer-aide dispatch system, react quickly and
accurately in emergency situations; listen and talk while at the same time performing various
additional tasks; perform duties effectively under pressure; make decisions and use independent
judgments; monitor a variety of emergency situation as the same time.
Write basic letters, memos, and reports; perform routine clerical duties using the computer and
software applications.
Type at a net speed of 38 words per minute..
Communicate effectively both verbally and in writing.
Establish and maintain effective working relationships with those contacted in the course of the
work.
Physical Demands and Work Environment:
While performing the duties of this job, the employee is regularly required to sit; use the
computer keyboard and mouse, use hands to finger, handle, or feel; reach with hands and
arms; talk and hear; stand, walk, and stoop, or crouch. Occasionally lift and/or move up to 25
pounds. Specific vision abilities required by this job include close vision, distance vision, color
vision, peripheral vision, depth perception, and ability to adjust focus. The employee will work in
an office environment where the noise level is usually moderate.
Qualifications
Knowledge of:
Modern office practices and procedures, computers, and software applications.
Proper English usage,. grammar, spelling, and punctuation.
Alphabetic, chronological, and numeric filing systems.
Effective communication techniques.
Community resources.
City and surrounding geography.
EDUCATION AND EXPERIENCE
Any combination equivalent to the education and experience likely to provide the required
knowledge and abilities would be qualifying. Atypical way to gain such knowledge and
abilities would be:
Education:
Equivalent to graduation from high school. Related college course work desirable.
Resolution No. 2007-106 N.C.S. Page 6
Experience:
Two (2) years of experience involving public contact while performing multiple tasks and using
computers. One (1) year of experience in public safety and/or fire dispatching in a 91 1 center is
desirable.
Certifications/Licenses:
Possession of a valid California Class C driver's license.
Incumbents must successfully complete the POST Public Safety Dispatch course prior to the
completion of the probationary period and must obtain a POST Public Safety Dispatch
Certificate.
Willingness and ability to work any shift in a 24-hour period, holidays, weekends, scheduled and
emergency overtime, and be available for call back as required.
Wear a uniform.
Established: 03/90
Resolution 90-147 N.C.S.
Revised: 06/18/07
Resolution#: 2007-106 N.C.S.
Department: Police
FLSA Status: Non-Exempt
Resolution No. 2007-106 N.C.S. Page 7